Comparison of AppleCare+ and Samsung Care+ Extended Warranty Policies

Summary of Samsung Care+ Extended Warranty Package

• When purchasing a Samsung phone or tablet, consider adding Samsung Care+ to enhance your device's warranty coverage. This Care+ package may also be included in promotional offers during product launches.

• Opting for a 1-year package (or receiving it as a gift) means that during the first year of manufacturer's warranty, you're protected against accidental damage, water damage, and more.
• Choosing a 2-year package (or receiving it as a gift) extends your device protection for an additional year after the manufacturer's initial warranty period.

• The number of users purchasing Samsung Care+ packages is unclear, but it's likely that many receive them as gifts, especially since this program often coincides with Samsung's new device launches.

Key Points to Consider When Using Samsung Care+ Extended Warranty Package

• You must accept the terms of service, which state that when purchasing the Care+ package, you automatically enter into a contract with Samsung. Details of the terms are available here.
• The Samsung Care+ package is only available for genuine Samsung devices sold in Vietnam. Devices purchased internationally are not eligible for this package.
• Among the reasonable terms, for example, devices repaired by third parties are not covered by warranty, etc.

• There are some confusing binding terms: Customer: the individual named in the Terms and Conditions personalized sent to You by email and SMS after purchasing the Samsung Care+ Extended Mobile Device Warranty program. Immediate Family Member: the spouse and/or child(ren) of the Customer.

Samsung Care+ Transfer Policy

• Moreover: Customers are not allowed to transfer or assign their rights under the Terms and Conditions to a third party or for another device, for any reason (including but not limited to selling the Mobile Device to a third party).Details

Summary of AppleCare+ Extended Warranty Package

• Can laptops purchase Apple Protection Plan or AppleCare+? Yes, they can.
• Are laptops eligible for AppleCare or Apple Care+ warranties? Absolutely.

Policy on using Apple Protection Plan or AppleCare+ in Vietnam

• Although Apple does not officially sell Apple Care+ in Vietnam, they still provide warranty services for devices with Apple Care+, provided that the device has a purchase invoice (if it is an imported device).
• Devices with AppleCare or AppleCare+ can be serviced at AASPs in Vietnam (Apple's authorized service providers), such as ThakralOne and others.

Policy on transferring Apple Protection Plan or AppleCare+

• Apple allows the transfer of AppleCare or AppleCare+ to a new device owner. You can even transfer AppleCare from your old device to your new one.

Summary:

• All extended warranty programs have certain terms of use.
• You must naturally agree to these terms if you want to use the extended warranty program.
• The Samsung Care+ policy cannot be transferred when selling a device, meaning this right cannot be transferred to another person.
• AppleCare, Apple Care+ policies can be transferred when selling a device.
• The company's reliance on terms to deny warranty claims is legitimate.
• Users need to understand their rights and obligations to use the service optimally, avoiding unnecessary hassles.
• User feedback is essential to protect user rights. If we find policies unfair, we should speak up and demand change. If the company doesn't change, we can choose another brand.
• This is a personal compilation. If you find any inaccuracies in my statements during usage, please provide feedback so I can correct them.