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ProShow Gold is a professional software for creating videos from photos. While using the software, you may come across various errors. In this article, Mytour will guide you on How to fix common ProShow Gold errors.
If you haven't installed ProShow Gold yet, you can access it here to download and install the software.
1. Resolving the 'ILLEGALLY' Error When Exporting Videos in ProShow Gold
To fix the 'ILLEGALLY' error in ProShow Gold, follow these steps:
Step 1: First, save the project by clicking on File
Step 2: Next, close ProShow Gold. On the desktop, right-click on the ProShow Gold icon, and select Properties.
Step 3: In the ProShow Gold Properties window, find and click on Open File Location.
Step 4: Locate and delete the proshow.cfg and proshow.phd 2 files.
Finally, reopen the project you saved and export the video as usual.
2. Unable to Burn Video to DVD Drive Error
The reason for the inability to burn video to the DVD drive in ProShow Gold may be due to the computer not detecting or recognizing the DVD drive. Alternatively, it could be because you're using older software versions, or during the video editing process, the software abruptly closes.
Additionally, library errors could be the reason why ProShow Gold fails to detect your DVD drive, or it could be due to compatibility issues between the burning device and the software, or there might be other disc burning programs running.
To fix this error, the solution is to update to the latest version of ProShow Gold or uninstall and reinstall the software.
Follow these steps to update ProShow Gold: First, open the video creation software, then click on tab Help =>Upgrade DVD/Blu-ray/CD Support.
If the error persists, the next solution is to uninstall and reinstall ProShow Gold.
Additionally, try temporarily disabling any programs or antivirus software installed on your computer as they may prevent ProShow Gold installation.
Finally, restart your computer and check if you can burn videos to DVD on ProShow.
This article has just guided you on fixing common ProShow Gold errors. Furthermore, if you're using ProShow Producer, readers can refer to another article on Mytour about common ProShow Producer errors and how to create unique videos for more insights on troubleshooting common issues with this software.
