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Unlike the issue of iPhones automatically shutting down, failing to turn on which occurs on devices that have been used for a long time, facing the problem of iPhone XS not turning on, black screen is extremely rare. However, for those who are new to these devices, it can still be easily encountered when not knowing effective troubleshooting methods.
Fixing the issue of iPhone XS not turning on
* Causes of iPhone XS not turning on issue
Let's explore together the causes of the phenomenon of iPhone XS black screen, causing users unable to turn it on as follows:
- The iPhone XS device is completely drained, out of battery.
- iPhone XS encountered some issues during initial setup.
- Your iPhone XS device has encountered some hardware malfunction.
* Fixing the issue of iPhone XS not turning on
1. Connect iPhone XS to charger
When facing the situation where the iPhone XS screen is black and cannot turn on, it's highly likely that the device has run out of battery, causing a power failure and insufficient power to restart the device.
So what you need to do now is to connect the charger that comes with the phone to recharge the device.
2. Check the iPhone XS charger
If you have connected your iPhone XS to the charger for a long time, but the issue of iPhone XS not turning on, black screen persists without being resolved, it's highly likely that your iPhone charger connector is damaged or has been replaced with a low-quality one.
Find yourself a genuine, high-quality charger, and preferably choose an iPad charger to power up your iPhone XS as well as charge this device quickly.
- Refer to the standard iPhone charging method.
3. Perform a Hard Reset on iPhone XS
One thing you can do if the reason for the issue of iPhone XS not turning on, black screen is due to the initial setup process not being 'standard,' we can both charge the device and perform a hard reset on iPhone XS as follows:
* Procedure
Step 1 : Press the Volume Up button once on the iPhone XS device.
Step 2 : Then we continue to press the Volume Down button once.
Step 3 : Next, at this point, we will press and hold the Power button for about 20 to 30 seconds until the screen displays the Apple logo to perform a hard reset on iPhone XS.
4. Connect to a computer to check
The next solution you need to try to fix the issue of iPhone XS not turning on, black screen is to connect to a computer to check.
Step 1 : You will need to download the latest version of iTunes to your computer here: Download iTunes.
Step 2 : We connect iPhone XS to the computer using the connecting cable after successfully downloading and installing the iTunes tool.
Step 3 : If at this point the iPhone Xs screen does not start immediately, we will continue to perform the hard reset steps for iPhone as introduced by Mytour.vn above. Immediately, a notification will appear on the iTunes screen as shown below.
Press Ok to confirm, then press the Restore icon to reset your iPhone Xs.
5. Bring the device to the warranty center
After applying all 4 solutions above, if the issue of iPhone XS not turning on, black screen persists, it's highly likely that the cause of this problem is due to hardware malfunction of the iPhone Xs device, making it unusable. Please bring this device to the nearest iPhone warranty centers for consultation and assistance, see more iPhone warranty addresses.
So, we have just together explored the steps to fix the issue of iPhone XS not turning on, black screen as well as the causes leading to this situation on the high-end iPhone device you are using. Hopefully, with the above tricks, you have been able to continue using your device.
Additionally, currently, Mytour.vn has received numerous inquiries from tech users about whether to upgrade from iPhone X to iPhone Xs. Mytour.vn has addressed this issue as well as whether it's worth upgrading to iPhone Xs through a previous article. You can review it to understand better the differences between iPhone X and iPhone Xs to make the most accurate choices for yourself.
