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Utilizing a widespread delivery team: Leveraging a diverse network of delivery drivers across various regions ensures top-notch service quality for GrabFood customers. Registering with GrabFood guarantees optimal delivery service, enhancing reliability and customer satisfaction.
Guide to Registering as a GrabFood Merchant
Here's a detailed guide on how to register with GrabFood and become a merchant on this platform:
Step 1: Access the Grab Food registration page and fill in your restaurant's information in the registration form.
Step 2: Verify information, document submission guidelines
After completing the GrabFood merchant registration form, you'll receive an email from Grab titled 'Continue Registration to Become a Partner Restaurant on GrabFood' to verify your information. Additionally, you'll be asked to provide certain documents for verification purposes.
Step 3: Receive Guidance from Grab Food
After providing all necessary information and documents, Grab advisors will contact you to guide you through the completion of the registration process and contract signing. You will be instructed to send required documents to the designated address. Grab will send you a contract agreement to sign within 3 working days upon receiving the information. The contract will outline policies and collaboration details clearly.
Receiving Guidance from GrabFoodStep 4: Monitor Signing Process via Email
After completing the GrabFood registration form and receiving guidance, you can monitor the contract completion process via email. Grab will continuously update information on the registration progress and provide official notifications once you become a GrabFood partner.
Step 5: Log in to the app and become a partner on GrabFood
After completing the GrabFood registration and being confirmed as a selling partner on GrabFood, you can access the Grab Merchant app and start inputting menus, selling policies, and prices into the system. Ensure each dish has clear and appealing images, along with detailed descriptions to provide customers with enough information before purchasing, creating trust and confidence.
Some Questions When Registering for GrabFood
Certainly, when registering as a selling partner on GrabFood, you may have many questions that need answers, such as whether registration incurs fees, what procedures are required, or what Grab's discount rate is. Below are some common questions and answers for your reference:
Is there a fee for registering to sell on GrabFood?
One of the most frequently asked questions when you want to become a selling partner is whether there is a fee for registering with GrabFood. The answer is that selling on GrabFood does not incur fees and comes with many attractive benefits. You will enjoy high discounts with large order volumes. Moreover, GrabFood provides support in confirming information with customers and offers free order cancellations.
However, after successful registration, Grab will charge a store activation fee of 1,000,000 VND (applicable to new restaurants in Ho Chi Minh City and Hanoi).
What is Required to Register for Selling on GrabFood?
To register for GrabFood and become a selling partner on this app, you need to prepare the following essential information and documents:
Basic Information:
- Restaurant name, eatery, or café name
- Representative
- City
- Business address
- Phone number
- Type of business
Confirmation Documents:
- ID card/Citizen ID/Passport photo (for individuals)
- Bank account confirmation photo
- Business license photo (for individual business households or companies)
- Stamped company authorization letter photo (if available)
- Food safety and hygiene certificate photo
- Detailed menu of the establishment
After preparing all necessary information and documents, you can proceed to register for GrabFood and join Grab's network of restaurants and eateries to reach millions of customers.
When do you receive payments from GrabFood?
After delivering orders and completing transactions on GrabFood, you will receive payments from Grab according to the following regulations:
- Transfer time: Revenue will be transferred to your bank account within 3 working days. This period does not include holidays, Saturdays, and Sundays.
- Revenue reconciliation: When registering with GrabFood, you can completely track and reconcile revenue from reports sent via email or directly on the Grab Merchant app. From there, you can check and have an overview of the total amount received from completed orders.
What is the commission fee when selling on GrabFood?
When selling on GrabFood, Grab applies a commission fee of 25% - 30% on the total order value of partners. For example, if the commission rate is 25% and the order value is 100,000 VND, you have to pay Grab 25,000 VND. However, note that the higher the order value, the larger the commission fee.
The shared article has provided information on how to register for GrabFood along with comprehensive guidance on the registration process to become a selling partner on GrabFood, helping you quickly and effectively access this service. Hopefully, the information provided will bring you excellence in business operations, expand your target customer base, enhance brand promotion, and achieve rapid revenue growth.
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