Handy Tips for Flying During Tet 2023

As Tet approaches, passenger travel demands soar. Ensure a smooth journey home or for holiday with Mytour's essential tips for flying during Tet 2023.

Valuable Insights for Air Travel During Tet 2023

General Reminders for Tet Air Travelers, Ensuring a Safe and Seamless Journey:

– Check Your Flight Schedule Ahead of Departure Date.

– Prepare all Necessary Personal Documents.

– Ensure luggage complies with standards and transportation regulations.

– Arrive at the check-in counter at least 3 hours before your flight.

– Opt for online check-in to save time (for those without checked baggage and young children).

– Monitor flight information on the departure gate display screen.

– Adhere to the Ministry of Health's 2K message: 'Mask Up - Sanitize'.

Updated Guidelines for Air Passengers through Tan Son Nhat International Airport:

1. In Hall A, the entrance to the check-in counters will be open at gates D2, D3, D4:

• Passengers flying with Vietnam Airlines (VN) will check in at islands A-B, C-D;
• Passengers of Vasco, Pacific Airlines (0V, BL) will check in at island E, island F;
• Passengers of Bamboo Airways, Vietravel Airlines (QH, VU) will check in at island G and H.
• For passengers of VN, 0V, BL after check-in, proceed to escalators to level 1 for security screening and departure gate.
• For passengers of QH, VU go to gates D3, D4 for check-in, then proceed to the final security screening machines at island H before moving to level 1 for the waiting lounge.

2. For Vietjet Air passengers moving to Hall B through gates D6, D7 to check in at immigration islands I, J, K. Then follow the zigzag path before security screening area to queue up for check-in. In case of a large number of passengers, they will queue up through gate D8 sequentially for security screening.

To reduce queue time, besides checking in at counters, passengers can do so through:

• Online check-in on the airline's website/mobile check-in platform. (Check online check-in procedures of some airlines here: Vietnam Airlines, Vietjet Air, Bamboo Airways, Jetstar…)
• Check-in via the automatic kiosk check-in system at the airport (Vietnam Airlines/Pacific Airlines/Vasco arranged opposite islands A/B, Bamboo Airways arranged opposite island H, Vietjet Air arranged two wings inside gates D5/D6).

For passengers without checked baggage, proceed to the security checkpoint after self check-in.

After completing procedures, passengers should quickly finish security checks and proceed to the departure gate; refrain from leaving the terminal to avoid missing the flight. During the security screening queue, if passengers anticipate potential flight delays, please contact customer service staff/airline representatives for assistance.

3. For security reasons, passengers should not wear sunglasses and always keep their luggage/property with them; do not leave them unattended to avoid loss.

4. Passengers should prepare relevant documents for security checks: National ID/Resident ID/Passport for adults; Birth certificate, birth registration for children, infants... or other substitute documents as required by law (Passengers must carry their card for boarding, personal documents to present to security personnel). For passengers on international flights, passports must be valid for at least 6 months.

5. Passengers are requested to remove coats/hats/shoes/belts, personal items to place in trays for scanning, do not share trays with others. During screening, passengers should actively monitor, check their luggage/property before leaving the screening area to avoid loss, picking up wrong items. Liquids, laptops/tablets should be placed separately, not with carry-on luggage when passing through the scanner. Prohibited items in luggage must comply with regulations (Detailed information displayed at check-in counters and before security scanners).

Passengers should queue up, maintain order, move according to the designated route/path during check-in and security screening. Strictly adhere to instructions from airport security personnel.

6. During peak Tet travel periods, the number of air passengers is high, passengers should proactively arrange their check-in time before departure 120 minutes for domestic flights and 180 minutes for international flights.

Check-in counters close 40 minutes prior to domestic flight departure and 50 minutes prior to international flight departure; boarding gates close 15 minutes prior to flight time.

To avoid overcrowding in the public waiting area, passengers should limit the number of relatives picking up or dropping off and avoid arriving too early before departure time.

7. Tan Son Nhat International Airport has transitioned from broadcasting flight information via announcements to displaying it on Flight Information Display Screens (FIDS). Flight information on these screens is continuously updated; passengers should pay attention to ensure they don't miss their boarding time. (The airport only maintains automatic broadcasting for 01 message “Gate Change – Thay đổi cửa khởi hành”).

8. Passengers using cars to access the domestic terminal are classified as follows:

• Lane A: for vehicles dropping passengers off for flights
• Lane B: for vehicles picking up passengers, buses.
• Lane C: for vehicles picking up passengers, for taxis.
• Lanes D, D1, D2 (inside the TCP parking lot): for ride-sharing vehicles, transportation business vehicles picking up passengers (Contract cars, taxis).
• Bus pick-up point: at column 13 – lane B for international terminal; columns B15-B17 for domestic terminal.

Note: Parking in front of the terminal hall is limited to 3 minutes. In case of longer stops, passengers must park at the TCP parking lot in front of the domestic terminal.

Updated Guidelines for Air Passengers through Noi Bai International Airport:

1. Domestic departure gates at Noi Bai airport are located in halls A-B and E, depending on the airline you will check-in at different gates:

• For Vietnam Airlines and Bamboo Airways: check-in at halls A-B.
• For Vietjet Air and Pacific Airlines: check-in at halls A-B or E.

To ensure accuracy, passengers should check information on electronic boards in the halls based on flight codes, airlines, and destinations.

2. Instructions for some airport check-in procedures:

Check-in at counters:

• Passengers should approach the check-in counter for their flight or counters labeled “All flights” for check-in procedures.
• Passengers should have their booking code and personal documents ready (passport, ID card, driver's license, etc.), and birth certificate if traveling with children. If checking baggage, place it on the conveyor belt. Hand luggage will be tagged by staff.

Note: Checked baggage tags will be attached to the flight ticket stub, so keep this stub carefully to claim your baggage upon arrival.

Check-in at airline kiosks:

• For flights with Vietnam Airlines, Vietjet Air, and Jetstar, and no checked baggage, passengers can check-in at the airline kiosks at Noi Bai Airport to save time.
• Simply operate directly on the touch screen, making it extremely easy. First, select “English”, enter your booking code, then follow the on-screen instructions, and your boarding pass will be printed out instantly at the machine.

3. Passing through security checkpoint:

When passing through the security checkpoint, passengers should place their hand luggage on the conveyor belt for screening. Additionally, personal items such as shoes, belts, watches, handbags, keys... and electronic devices such as phones, laptops, cameras, power banks... need to be placed separately in the tray.

Then, passengers need to step through the scanner, if it beeps, you might still have metal items on you. A security officer will come to scan you, and if nothing unusual is found, you can retrieve your belongings and complete the airport security check.

As per Mytour

***

Reference: Mytour Travel Handbook