Buzz
This wiki guide will show you how to request the permanent deletion of your PlayStation Network (PSN) account.
Steps
Review what happens when you delete your account. Your account will be permanently deleted. Make sure you understand the following points before proceeding:
- You will no longer be able to use your Online ID to create a new account.
- Any purchase history will be lost. Empty content may be transferred to another account.
- All subscriptions will be terminated.
- Your PSN wallet will be gone, and any remaining funds will be forfeited.
Gather your account information. Only a Sony representative can delete your PSN account, and they will need the following details:
- Your login ID, which is your email address.
- Your PSN Online ID.
- Any security information you have added to protect your account.
Contact Sony PlayStation Support. Support options vary by region.
- For live chat support, visit the Sony Live Chat Request website, select PSN Account Help, and then click Contact Us.
- To reach Sony PlayStation support by phone, call the support number for your region. If you cannot find the number for your area below, search the web for your country and 'Sony PlayStation support phone number'. (Note: Since PlayStation Network (PSN) is not officially supported in Vietnam, you may refer to the numbers for other countries below if you're living in one of them.)
- Australia: 1300 13 7669
- Europe: 0203 538 2665
- Hong Kong: 2341 2356
- Malaysia: 1 800 81 4963
- North America (UK): 1-800-345-7669
Request assistance from an agent to delete your account. You may need to answer security questions to verify your identity before the account deletion process can be completed by the support staff.
