Today, Mytour will guide you through the process of restoring your HP laptop to its factory settings. If your HP laptop is having issues, this is often a quick and effective way to fix them. The only downside to this solution is that you will lose all data on the device. We recommend that you back up any files you want to keep before proceeding.
Steps
Using the Settings option in Windows

Back up any data you want to keep. This includes documents, images, music, videos, and any other files you don’t want to lose. You can back up your data by using an external hard drive, a large USB flash drive, or optical discs. You can also use online storage services like Dropbox or Google Drive. Data not backed up will be lost during the reset process.
- Follow online instructions on how to back up files in Windows 10 for further guidance.







Click on Recovery. This option is located on the left column, next to the round arrow icon with a clock inside.

Click on Get Started. This button is located below the first option with the message "Reset this PC".

Click on Remove Everything. This option is located on the second bar at the bottom. The system will begin resetting, which may take some time, and the computer will restart multiple times. Ensure the computer is plugged in and has sufficient battery.
- You can also select "Keep my files." This option will reinstall Windows without erasing your data. It may fix some issues, but it is not as effective as a complete reset.
Using Advanced Startup

Back up any data you want to keep. This includes documents, images, music, videos, and any other files you wish to retain. You can back up your data using an external hard drive, a large USB flash drive, or optical media. You can also use online storage services such as Dropbox or Google Drive. Any data not backed up will be lost during the reset process.
- Follow online guides for backing up files on Windows 10 for more details.

Restart or power on your laptop. If the laptop is already on, turn it off by pressing the power button or the Windows start button. Once the laptop shuts down, turn it back on. If the laptop is off, simply power it on.

Immediately, and without stopping, press the F11 key repeatedly. Before the HP logo appears during startup, press F11 continuously. This will take you to the advanced startup options. If the system does not enter advanced startup, restart and try again. You may need to attempt this several times for success.

Click on Advanced Options. This option will appear on the screen with the label "Automatic Repair".

Click on Troubleshoot. This is the second option located in the center, next to the icon representing various tools.

Click on Reset This PC. This is the second option on the left, next to the circular arrow icon in the white bar at the top.

Click on Remove Everything. This is the second option located at the bottom. It will take a few minutes to prepare everything.
- You can also choose the "Keep my files" option. This will reinstall Windows without deleting your data. While it might resolve some issues with the computer, it may not be fully effective.

Click on All Drives. This option will erase everything on the HP laptop and reinstall Windows.

Click on Reset. The computer will start the reset process. This can take a while, and the system will reboot multiple times during the process.
- Ensure the laptop is plugged in. It’s also best if the battery level is at least 50% or higher.