Unlocking a PUK code on various mobile devices, including Android and iPhone, is a simple process. If you've mistakenly entered an incorrect PIN thrice while trying to unlock your SIM card, don't fret—there's still a way to unlock your device. This Mytour guide will assist you in locating your device's PUK code, an essential 8-digit code required to unlock your SIM.
Essential Information
- Attempting to guess the PUK code can result in permanent deactivation of your SIM, so avoid doing so.
- To obtain your PUK code easily, simply request it from your mobile service provider.
- You can also find the PUK code in the packaging of your SIM card, within your service provider's official app, or in your account details online.
Procedures
Understanding the PUK Code

Knowing When to Use It: If you've set a PIN on your SIM card for added security, you'll be prompted to enter it each time you power on your phone. Otherwise, the PUK code only comes into play if you've entered the SIM card PIN incorrectly multiple times.
- Your phone will display a message indicating that your PUK is locked. At this juncture, inputting your PUK code is imperative for phone access.
- Entering the PUK code incorrectly thrice will lock the SIM card. If you enter an incorrect PUK code ten times or more, you'll need a new SIM card. Some devices refer to this as a PUC code, but it serves the same purpose. The code comprises eight digits.

Understanding PUK Functionality: A PUK code (Personal Unlocking Key) is designed to safeguard your mobile SIM card. It's essential to note that the PUK code is specific to your SIM card.
- There are various reasons why knowing your PUK code might be necessary, with the most common being switching between network providers while retaining the same mobile number.
- Obtaining your PUK code is typically straightforward, although the process may vary depending on your current service provider. It's advisable to record it in a secure location to avoid forgetting it, and be mindful that some providers impose time limits on the PUK code's validity.
- A PUK serves as an additional layer of security for a SIM card, unique to the SIM within the phone rather than the device itself. The PUK is maintained by the network operator.
Acquiring Your PUK Code

Refer to SIM Card Packaging: If you've recently acquired a SIM card, check its packaging. Sometimes, the PUK code is printed on the packaging itself.
- Inspect the box containing your SIM card; the PUK code should be visible on the box or label.
- If you're unable to locate the code, consider reaching out to the retailer from whom you purchased the phone for assistance.

Contact your network provider. The PUK code is specific to your SIM card, and thus, only your mobile network provider can provide it. While some networks may furnish the PUK code upon SIM card issuance, not all do.
- If you're unable to locate it, reach out to your mobile network provider's customer support, who can furnish you with the PUK code or generate a new one after verifying your identity through security questions.
- Verification of identity typically involves providing your date of birth and address. Without proof of ownership, you won't obtain the PUK code. You might also be required to provide the SIM card code from its packaging.

Access online resources provided by your network provider. You can attempt to retrieve your PUK code online if you have an active online account with your network provider (a service offered by most providers).
- Log in to your mobile phone account on your computer and navigate to the PUK code section on your account page. The location of this section varies among providers. For AT&T Wireless, access the AT&T online account, select “wireless” from the “myAT&T” tab, then “phone/device,” and finally, “Unblock Sim card,” which will display your PUK card.
- Some prepaid phone services also utilize PUK codes, providing them online if you possess the mobile number and the account holder's name and date of birth. If you lack an online account, it's usually simple to create one with your mobile number and basic identity information.
Inputting the PUK Code

Input the PUK code into your mobile device. Most phones will prompt you to enter the PUK code after multiple incorrect attempts at entering the SIM PIN. If prompted, input your PUK code to proceed.
- If no prompt appears, access your phone dialer and input the code: **05*(PUK Code)*(New SIM PIN)*(New SIM PIN) once more.
- Substitute 'PUK Code' with your PUK code and 'New Sim Pin' with the new SIM PIN you wish to set.
- Follow the on-screen instructions to finalize the process.
- Various mobile devices may have different procedures, but most will alert you that the phone is locked and require entry of the PUK code.

Set a new PIN code. Upon entering the PUK code due to incorrect PIN entry, you must establish a new PIN for the SIM card.
- After setting the new PIN, your cellphone should be unlocked, enabling you to use it once more.
- Some phone users may need to input **05* before entering the PUK code. Then, input the 8-digit PUK code followed by entering the new PIN, repeating the process, and concluding with # for Nexus One users.
Helpful Suggestions
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Contacting customer support of your network provider is often the most efficient option.
Important Note
- Avoid attempting to guess your PUK code. Entering it incorrectly ten times will result in permanent lockout, necessitating acquisition of a new one.