Buzz
MoMo, the reputable electronic wallet, offers a reliable customer service hotline operating around the clock. Users can contact the MoMo hotline to speak with customer service representatives and get quick assistance by asking questions or seeking support.
For MoMo's phone number and 24/7 Customer Support Hotline, look no further. MoMo's dedicated customer support team is ready to assist you with any inquiries or concerns you may have.
1. MoMo hotline and customer support.
2. How to contact MoMo hotline by phone.
3. Other customer support channels of MoMo wallet.
1. MoMo hotline and customer support
MoMo provides a range of hotlines to address various customer concerns. Choose the appropriate hotline based on the service you need assistance with to receive quick and efficient solutions.
- MoMo hotline phone number (general support): 1900 54 54 41
This is the dedicated hotline for all services provided by the MoMo e-wallet. When calling this number, customers will receive assistance for any queries related to the MoMo e-wallet experience.
Note: MoMo hotline offers 24/7 customer support at a rate of 1000 VND/minute, applicable to all hotline numbers.
- MoMo hotline for technical issues: 08 399 171 99.
Contact this phone number for any concerns related to account security or account support.
- MoMo Business Partnership Helpline: 1900 636 652.
This number is for customers seeking to collaborate with MoMo or seeking assistance with related issues.
Additionally, MoMo has 3 representative offices in the North - Central - South regions. Contact the nearest MoMo hotline for quick support and resolution of related issues:
+ MoMo Hanoi Hotline:024 3773 9898.
+ MoMo Customer Support Hotline in Da Nang: 023 6358 2582.
+ MoMo Customer Support Hotline in Ho Chi Minh City: 028 5414 7667.
2. Guide to Contacting MoMo Hotline by Phone
Step 1: Call MoMo hotline at 1900 54 54 41.
Step 2: Follow the prompts to connect with the specific service you need assistance with, as detailed below:
- Press 1: Guide on linking MoMo account with the bank.
- Press 2: Instructions for Deposit/Withdrawal or Transfer/Receive money.
- Press 3: Support for issues related to Account and Security.
- Press 4: Other instructions.
- Press 9: Contact a hotline representative directly.
In addition to contacting MoMo hotline, when you need to perform money transfers, readers can refer to how to transfer money on MoMo to a bank or another MoMo wallet, executed by Mytour, supporting quick transfers 24/7 with zero fees.
3. Other Customer Support Channels of MoMo
3.1. Contacting Customer Support within the MoMo App
If you frequently use the MoMo electronic wallet app for transactions, you can leverage the MoMo app to access customer support features. This is a way to contact MoMo hotline for free, requiring only an Internet-connected phone.
Step 1: Login to the MoMo app on your phone and select 'My Wallet'.
Step 2: Scroll down to the 'Help Center' section.
Here, MoMo has compiled frequently asked questions. Choose the issues you're facing and read the instructions from the Customer Support team.
3.2. MoMo Customer Support Gmail
In case you can't reach the MoMo hotline or access the MoMo electronic wallet app, send a support request via email.
Step 1: Open Gmail and compose a new email. Enter the recipient's email address as [email protected].
Step 2: Enter the 'Subject' and 'Email content' then press 'Send icon'.
After MoMo's Customer Care team receives it, they will process your request promptly.
3.3. MoMo Customer Support through Official Fanpage
Customer support through MoMo's official fanpage efficiently resolves customer issues quickly and conveniently.
Step 1: Visit MoMo's fanpage and click on 'Message icon'. Access it quickly HERE.
Step 2: A message window will appear, detail the issues you're facing. In a few minutes, the support team will receive and assist you promptly.
Note:
- For all customer support channels, MoMo's Customer Care will never ask users to provide OTP or MoMo Wallet passwords.
- Your support request or complaint will be processed by MoMo within 24 hours. After processing, customers will receive feedback through one of the following forms: Sending a message on MoMo Wallet; Sending an SMS to the phone number you contacted Customer Support; Directly calling your phone number.
Using MoMo, beyond the convenience of money transfers, bill payments, buying game cards, and phone top-ups, readers can also earn money, increasing income from their MoMo Wallet. For details, please refer to the article on earning money with MoMo from 200k, 500k easily for more information.
MoMo's hotline is established to provide quick and timely assistance for any issues that may arise during the customer's experience with MoMo e-wallet. If you find yourself confused about registration, complaints, topping up your MoMo wallet, or any other support, don't hesitate to call the MoMo hotline for the fastest resolution.
