Face ID, a security feature integrated by Apple in its products. However, encountering Face ID unavailability during usage is a common issue, causing inconvenience to Apple device users. So, what causes Face ID to become unavailable and why does it fail to recognize faces? Let's delve deeper into Face ID with Mytour for more insights.

What is Face ID Unavailability?
So, what does Face ID unavailability mean? Face ID debuted on the iPhone X series and continued to be used in subsequent generations. It was introduced to replace the home button and support fingerprint recognition for unlocking the phone screen.

Despite bringing many great modern benefits to users, there are numerous cases where Face ID fails to recognize. Regardless of how users attempt to unlock, it remains unsuccessful, causing inconvenience and frustration. At such times, resorting to the PIN code becomes the only option, which proves quite inconvenient.
Causes of Face ID Unavailability
There are several reasons behind Face ID being unavailable on iPhone devices. Here are some common causes you should know about.
Improper Usage of Face ID
New users often misuse Face ID, leading to its failure. Incorrect actions such as placing the phone too far from the face, wearing glasses or a mask, or using Face ID in low light can prevent successful unlocking.

Lens Covered in Dust
Dust accumulation on the camera can significantly reduce face recognition capabilities. Face ID may fail to accurately recognize your face and unlock the device. If you frequently use your phone in dusty environments, ensure to clean both the phone and camera to avoid Face ID issues caused by dust buildup.

Hardware Malfunction in the Phone
One possible reason for Face ID failure is hardware damage. Dropping, impact, water exposure, or other accidents during phone usage can cause significant damage to the camera or circuitry, resulting in Face ID malfunction.
Software Conflict
Software conflicts are often a common culprit rendering Face ID unavailable. Certain software on the phone might be interfering, causing disruptions that affect facial recognition capabilities, resulting in the appearance of the Face ID Not Available error.

Manufacturer's Fault
The unavailability or malfunctioning of Face ID can also stem from manufacturing defects or malfunctions. Although rare, this possibility exists. Since Face ID is supported by the phone's hardware, even minor flaws during production can impact Face ID functionality.
Resolving Face ID Unavailability Issues
Now that you're aware of the reasons behind Face ID recognition failures, it's time to explore remedies to prevent these issues from recurring.
Mastering the Art of Face ID Usage
When using Face ID, ensure you follow these guidelines:
- Avoid obstructing any part or the entirety of your face with accessories or objects.
- Do not place your finger or any object over the camera area.
- Maintain an appropriate distance with your mobile device. Neither too far nor too close. Ensure your face is always within the device's view.
Resetting and Restarting Face ID
When Face ID malfunctions, many opt for this method. It effectively resolves the issue. Follow these steps:
Step 1: On your iPhone, navigate to “Settings,” then select “Face ID & Passcode.”
Step 2: In the interface of the Passcode Entry section, input your iPhone unlock password, then toggle off the unlock feature on your iPhone.
Step 3: Proceed to restart your iPhone device.Step 4: Re-enable the unlock feature on your iPhone and check if this issue has been resolved or not.Resetting Face ID Feature for iPhone
Step 1: On your iPhone, navigate to the “Settings” section, then select “Face ID & Passcode”. Proceed to select “Reset Face ID”.
Step 2: Tap on “Start” and follow the instructions to set up a new face profile.
Update Your iPhone to the Latest iOS Version
Another reason why Face ID may fail to recognize you is because your iOS is outdated. The software system plays a crucial role in determining whether Face ID functions properly or not. At this point, you should update to the latest iOS version to ensure the Face ID feature works. To successfully update iOS, follow the instructions below:
Step 1: Go to Settings on your iPhone and scroll down to General.
Step 2: Select Software Update, then wait for the update result to be displayed.
Some Related Questions
In addition to troubleshooting when Face ID is unavailable, users also have some other common questions. Here are a few frequently asked questions about Face ID.
The Troublesome iPhones: Common Issues with Face ID Unavailability
Certain iPhone models may encounter Face ID recognition issues such as:
- iPhone XS, iPhone X
- iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max
- iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max
- iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max
Is it Worth Buying an iPhone with a Faulty Face ID?
Here are the Pros and Cons of purchasing an iPhone with an inoperative Face ID:
- Pros:
- The iPhone price will be more affordable compared to the original price.
Cons:
- Inconvenient during usage, affecting security, blurred selfie background.
From the above information, users should avoid purchasing iPhones without Face ID.
Here are the details about Face ID unavailable and how to fix Face ID recognition issues. Hope this article is helpful, follow Mytour to stay updated with useful knowledge.
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