One of the most crucial things to keep in mind when starting your flight is to arrive at the airport on time to complete check-in procedures and board your flight. With Mytour, you can explore the check-in counter schedule and Vietnam Airlines' check-in timing details.
Check-in Counter Opening/Closing Times for Vietnam Airlines
- For domestic flights within Vietnam:
+ Counter opening time: 2 hours prior to the scheduled departure time.
+ Counter closing time: 40 minutes before the scheduled departure time.
- For international flights:
+ Counter opens: 3 hours before the scheduled departure time.
+ Counter closes: 50 minutes before the scheduled departure time.

What are the regulations for closing/opening check-in counters of Vietnam Airlines?
Important Note:
- At international airports like Paris, Frankfurt, London, etc., the check-in counters close 60 minutes before the flight's departure time.
- If the flight schedule changes, the opening and closing times of the check-in counter will be adjusted to match the new departure time.
- The times for opening and closing check-in counters depend on the regulations of the airport authorities and each airline.
- You should plan to arrive at the airport in time to complete all flight procedures, including customs, security, and immigration on schedule.
- Vietnam Airlines does not accept passengers for check-in after the check-in counter has closed.
Check-in Time
Vietnam Airlines has clear regulations regarding check-in times for different types of check-in methods. Specifically:
• Online Check-in:
For both domestic and international flights: Check-in opens 24 hours before the scheduled departure time and closes 60 minutes before the scheduled departure time.
• Check-in at Kiosk:
- For domestic flights: Check-in opens 24 hours before the scheduled departure time and closes 45 minutes before the scheduled departure time.
- For international flights: Check-in opens 24 hours before the scheduled departure time and closes 60 minutes before the scheduled departure time.
• Airport Check-in:
- For domestic flights: Check-in begins 2 hours before the scheduled departure time, and the check-in process ends 40 minutes before the scheduled departure time.
- For international flights: Check-in begins 3 hours before the scheduled departure time, and the check-in process ends 50 minutes before the scheduled departure time.
Note: At Charles de Gaulle Airport (Paris, France), Frankfurt Airport (Germany), and Heathrow Airport (London, UK), check-in counters will close 60 minutes before the scheduled departure time.

Vietnam Airlines outlines check-in time requirements based on different check-in methods.
Additionally, Vietnam Airlines recommends the following:
Regarding the time to be at the boarding gate:
- After completing all the pre-flight procedures, including security checks, customs, and immigration, passengers must be present at the boarding gate 30 to 40 minutes before the scheduled departure. In accordance with the regulations at some international airports such as Paris, Frankfurt, and London, this time frame is set to 60 minutes prior to departure.
- If a passenger is not present at the boarding gate 15 minutes before the scheduled departure time, Vietnam Airlines will proceed with the necessary actions regarding the passenger's failure to board the flight.
- Vietnam Airlines is not responsible for any travel documents or legal procedures concerning a passenger's failure to board the flight due to not being at the boarding gate when the airline closes the gate.
Here is some useful information regarding the opening and closing times of counters, as well as the check-in procedures for Vietnam Airlines. We hope this guide helps you prepare in the best way for your upcoming travels.
If you have any questions or need assistance with booking a flight, please contact Mytour via the hotline 1900 2083 for prompt and efficient support.
T.Ba, 21/06/2022 15:54
