Issues like installation failure, update issues, and hang-ups during the update process are commonly faced by users transitioning to Android 10. Refer to Mytour's comprehensive article on errors during the Android 10 update and the corresponding solutions to learn how to address these issues.
Compilation of Errors During Android 10 Update and Fixes
1. Hang-Up Error During Installation and Android 10 Update
Fix 1: Check Network Connection
The hang-up error during the Android 10 update may be caused by a slow or unstable network connection. Verify your network connection and update to the latest Android version to check if the error persists.
Fix 2: Update Android 10 Later
In the initial days after a new update is released, a large number of users access the server to download the update. This surge in traffic can overload the server, causing potential errors or corruptions in the downloaded installation file. It's advisable to wait a few days before installing and updating Android 10 again to see if the error persists.
Fix 3: Clear Cache Memory
Cache memory from installed applications on your phone can also be a culprit for hang-up errors during the Android 10 update. Follow the steps below to clear the cache memory from the Recovery menu on the Galaxy S10, fixing the issue of being unable to update Android 10:
Step 1: Turn off your Galaxy S10 or S10+.
Step 2: Press and hold the Volume Up + Power + Bixby buttons simultaneously until the Android logo appears on the screen, then release your hold.
Step 3: The Recovery menu will now be displayed on the screen.
Step 4: Use the Volume Up/Down buttons to navigate and use the Power button to select the Wipe Cache Partition option.
Step 5: The process may take some time.
Step 6: Once the process is complete, use the volume button to navigate to the Reboot system option to restart your phone.
Try updating to Android 10 again to see if the error persists.
Note: Alternatively, you can perform a factory reset to restore the manufacturer's default settings and fix the error.
Encountering trouble downloading or installing Android 10? Follow these solutions to address the issue.
Method 1: Check Network Connection, Wifi
As mentioned earlier, slow or unstable Wifi connection can lead to the error of not being able to download or install Android 10. Try checking your Wifi connection and reinstall Android 10 to see if the issue persists.
Method 2: Reset Network Settings
During the update to Android 10, users may encounter the inability to download and install the latest Android version. In this case, the solution is to reset network settings to fix the issue and update to Android 10. Follow the steps below:
Step 1: On the main screen of your Android device, swipe up to open the app tray. Alternatively, open the Settings app.
Step 2: In the Settings window, find and select General =>Reset =>Reset network settings.
Step 3: Select Reset settings.
Step 4: If prompted for a PIN, enter the PIN.
Step 5: Confirm by selecting Reset settings again.
Method 3: Force Restart the Device
For most errors, including failures or freezes when updating to Android 10, the quickest way to fix the problem is to force restart the device.
Step 1: Press and hold both the Power button + Volume Down button for about 10 seconds, then release to restart the device.
Step 2: The Maintenance Boot Mode window will appear on the screen; use the volume buttons to navigate and select Normal Boot. The process will take some time to complete.
Try updating Android 10 again to see if the issue persists.
Method 4: Updating to Android 10 in Safe Mode
If you've tried every method but still face issues while updating to Android 10, the next solution is to update in Safe Mode.
Step 1: Turn off your device.
Step 2: Press and hold the Power button until the Android (or SAMSUNG) logo appears, then release it.
Step 3: After releasing the Power button, continue to press and hold the Volume Down button.
Step 4: Press and hold the Volume Down button until the device restarts.
Step 5: You have now booted into Safe Mode, look for the icon at the bottom left corner of the screen.
Step 6: Release the Volume Down button.
When in Safe Mode, your phone will only run pre-installed apps. All apps you downloaded and installed are considered third-party apps and won't run.
Try updating your Android phone to see if the issue persists. If the update process is error-free, the culprit may be the apps you installed. Locate and uninstall those apps, then try reinstalling Android 10 to check for the issue.
Here, Mytour has compiled and guided you on how to fix errors when updating to Android 10. Additionally, if you have any doubts or questions that need clarification, readers can leave their comments below the article.