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Need more details about Vietcombank's products and services? Facing issues like reporting lost cards or need urgent support?
Contact Vietcombank's support hotline and customer service center.
Worry not! This article shares Vietcombank's 24/7 hotline and other communication channels to help you resolve your issues.
1. Vietcombank Phone Number
- Vietcombank Customer Care Hotline: 1900545413 (available 24/7 for all customer needs)
- Vietcombank's notification hotline for lost cards in Hanoi is 02438245716, and in Ho Chi Minh City is 0289143896
- Vietcombank Customer Support Hotline (for customers calling from abroad and those using Viettel mobile subscriptions) is 02438243524 or 02438245716
When contacting Vietcombank support hotline, please provide personal information to the operator (full name, date of birth, ID/passport number, etc.) for identity verification and assistance with your issues.
2. Other Contact Channels of Vietcombank
In addition to contacting the Vietcombank hotline, you can also reach out to Vietcombank through the following channels:
- Direct Channel: Visit the nearest Vietcombank branch/transaction office for information and assistance.
- Online Channels
+ Vietcombank's Fanpage: https://www.facebook.com/ilovevcb/
+ Vietcombank's YouTube Channel: https://www.youtube.com/channel/UCinEvBpZOHWfjvfb7DcEFPg
+ Vietcombank's Website: Vietcombank.com.vn
Overview of various communication channels provided by Vietcombank.
3. Frequently Asked Questions When Calling Vietcombank Hotline
3.1. Is calling Vietcombank hotline free of charge?
Currently, Vietcombank hotline provides 100% free service to customers. When contacting the Vietcombank hotline, you only need to bear the telecommunications fee, which is 1000 VND/minute for all networks.
3.2. Why can't I call Vietcombank hotline?
Vietcombank hotline (1900545413) is the only nationwide phone number. Therefore, in some cases, due to issues like network congestion or high call volume, users may experience difficulty in reaching the Vietcombank hotline.
In such situations, for a quick resolution, it's recommended to allocate time to visit the nearest Vietcombank branch during business hours and seek assistance from the transaction staff there.
3.3. What information does Vietcombank hotline assist with?
Contacting Vietcombank's 24/7 hotline provides assistance with various issues, including:
- Accessing information about promotional programs, product offers, and services provided by Vietcombank.
- Retrieving personal information: account number, account balance, statement of the last 5 transactions, reporting lost cards, emergency card lock, etc.
- Inquiring about other information and services.
Mytour.vn has provided an overview of information about Vietcombank's hotline and some other contact channels. Through this article, we hope you have the necessary information to contact Vietcombank hotline (1900545413) to address your concerns and questions.
https://Mytour.vn/so-dien-thoai-vietcombank-25610n.aspx
Similar to many other banks, Vietcombank also has specific working hours. If choosing to visit Vietcombank's transaction counter for information or transactions, it's essential to be aware of Vietcombank's working hours and plan your visit accordingly.
