

Within the Inbox, this tool also displays Comments on posts on Facebook and Instagram. Users can quickly read and reply to comments directly through the inbox.
Additionally, users have the option to set online and offline times for customers to know when to contact. When messaging customers, you can also take notes on customer information: photo, name, age, phone number, email, etc.

Discover detailed information about activities on social media.
With this feature, Meta Business Suite helps users manage all activities taking place on both Facebook and Instagram platforms. Specifically, this tool will provide information including:
- Effectiveness of Facebook page and Instagram business page: trends, post reach, etc.
- Advertising expenditure on both social media platforms.
- The number of interactions (likes and comments) on each post.
- Aggregate information about demographics of those who like and follow your Page.

As a result, businesses will know which advertising strategies succeed or fail. This is the basis for evaluating resources, plans, and devising future improvement measures.
Create Scheduled Posts on Demand
This is the most popular feature in Meta Business Suite. Specifically, when clicking on the 'Create Post' feature, users can choose where to post content or posts for Facebook Feed or Instagram Feed or both simultaneously.
Then, add multimedia files (images, videos) to the post, customize the post by cropping images, videos, adding text, stickers, etc. After completion, users have the right to preview how the post will appear. Finally, just click 'Share' to post immediately.

If you want to plan your posts, use the 'Schedule' feature. This feature helps you set the most suitable time to post according to your preferences. The tool also suggests the most appropriate posting times based on customer habits.
Create Facebook and Instagram Ads
Creating ads with Meta Business Suite helps businesses save time and effort in management. To use this feature, go to the 'Ads' section, then click on 'Create Ad'.
Now, create ads based on the goal you choose with multimedia such as images, videos, text, headlines, etc. The tool also has a 'Call to Action' button, allowing you to select special ad categories and target audiences. When selecting the audience, you will receive suggestions tailored to customer characteristics, increasing the effectiveness of your ad.

Additionally, the tool allows you to set Start Date and End Date, daily ad budgets, privacy policies, etc., for each ad.
Create Business Appointments
Users can use the Appointment feature in Meta Business Suite to introduce services and communicate with customers during specific hours. This feature helps schedule and manage all appointments on Facebook and Messenger.
For example, you can send automatic reminders and confirmation messages to customers about upcoming appointments, helping retain potential customers. This tool will display all appointments for tracking, management, and editing. Moreover, integrating Google Calendar into appointments helps save time in creating business appointments.

Create Potential Customers
Creating potential customers is an important part of marketing. You can do this faster and more effectively with the Instant Form feature in Meta Business Suite.
Specifically, this feature helps you create forms for users to fill in information without leaving the platform. As a result, users don't need to spend much time providing information and sending it to businesses.

How to Download Meta Business Suite on Android Phone
In addition to the browser-based version, Meta Business Suite also has a dedicated app for Android. Follow these steps to download the latest version of this app:
Step 1:Open Google Play and search for the app name in the search bar.
Step 2:Tap on the app released by Meta Platforms, Inc. and select 'Install'.
Step 3:Please wait for the installation process to complete, then select 'Open' to open the app and use it immediately.

How to Download Meta Business Suite on iOS Phone
Similarly, this tool is available on the App Store for downloading to iOS devices. Follow the instructions:
Step 1: Open the App Store, click on the 'search' box > enter the app name and press Enter.

Step 2: Click 'Get' to download the latest Meta Business Suite.
Step 3: Once the installation process is complete, you can 'open' the app and use it immediately.

In summary, the information above is a guide for you to download the latest Meta Business Suite on your phone and understand more about this tool. Download the app now to optimize marketing, advertising, and sales effectiveness on Facebook and Instagram!