Trải nghiệm - Review - Đánh Giá Emerald Ho Tram Resort - mới nhất 10/2024

The staff here are friendly, adorable, and very eager to help. My family, which includes a 9-month-old baby, was provided with a crib to accommodate our little one. The rooms are quite new, but since the trees are still small, it can get a bit hot in the sunlight. The breakfast buffet offers a variety of dishes, catering to different tastes. Additionally, there is a kid’s club and a spa available, making it a fantastic choice for families looking to enjoy their stay while having plenty of activities to choose from.

An amazing destination perfect for families to create wonderful memories together.

This newly opened resort features immaculate room facilities and boasts a stunning beach. The restaurant offers a wide range of delicious dishes, and the staff is both friendly and attentive, ensuring a wonderful dining experience. I look forward to returning to this lovely resort whenever the opportunity arises, as it truly left a lasting impression on me.

Overall, everything was fine, but the beach was quite messy and no one cleaned it.

The newly established resort is pristine and clean, featuring a refreshing beach atmosphere. The staff is not only attentive but also incredibly enthusiastic about providing excellent service. Additionally, the restaurant is beautifully designed, offering a spacious and airy dining experience.

The front desk staff are incredibly welcoming and friendly. The room is stunning, and the mattress provides excellent comfort. As a newly constructed hotel, it truly offers a great experience for guests. Breakfast was especially tasty. Given the chance, I would definitely choose to stay here again. I am very pleased.

The location is quite satisfactory. The price is the most reasonable compared to other resorts in Ho Tram up to now. However, the breakfast buffet restaurant tends to get a bit crowded, which can make the dining experience less enjoyable.

The newly opened resort has limited greenery, but the quality of the rooms and the services provided are excellent. It’s a great place for those looking for a fresh experience.

This resort features a stunning beach and a natural lake perfect for kayaking, along with a swimming pool that is both clean and crystal clear. The rooms are well-maintained, beautifully designed, and offer a lovely sea view. The staff are friendly and polite, providing excellent service to guests. The resort’s restaurant is not only aesthetically pleasing but also boasts a diverse menu filled with various dishes and drinks at reasonable prices. However, I have a couple of minor suggestions: upon checking in, I found that the bottle of shower gel in my room was empty and hadn’t been replenished. Additionally, it would be beneficial to have tissues available at the bedside or on the dressing table for guests’ convenience.

It’s acceptable, but there’s definitely room for improvement and more effort is needed.

This resort is absolutely stunning! The staff is fantastic and welcoming. Recently constructed, it offers a very private and secure environment. The breakfast buffet is incredible, featuring a wide variety of delicious options. In the evenings, we strolled along the beach to the Hampton night market, which is just 200 meters away, for more dining choices. Alternatively, you can take a taxi to nearby seafood restaurants, located 3 to 4 kilometers away, costing around 75k VND one way. I highly recommend upgrading to a bungalow room for an even better experience.

A beautiful 4-star resort offering stunning scenery and ambiance.

I had a fantastic experience with my family during the holiday at a newly opened hotel. The place was clean and well-maintained, making it an enjoyable stay. However, I encountered a couple of issues; the faucet for the hand sanitizer in the bathroom was broken, and the shampoo dispenser in the room was also malfunctioning and couldn’t be pressed. It would be great if the hotel could address these issues to enhance the overall experience for future guests. Overall, we had a memorable time!

Our family had a delightful experience at this resort. Everything was fantastic—the staff was friendly and eager to help, and the room was spacious and spotless. Initially, I had booked a mountain view room, but upon arrival, the receptionist kindly assisted me in switching to a room with a stunning sea view. The resort offers a variety of enjoyable activities for families, including boating, archery, and cycling, which we thoroughly enjoyed. It was a perfect getaway, and we left feeling relaxed and satisfied. We look forward to visiting again soon to create even more wonderful memories!

Pros: - The staff are incredibly friendly, warm, and polite. When I was waiting, they kindly inquired if I needed any assistance. The receptionist is also very prompt in offering help when required. - Within the resort's grounds, there are numerous complimentary services available, such as bicycle rentals, kayaking, and archery. The staff in these areas are very supportive, especially for archery and kayaking. They provide guidance for first-time players. - The rooms are new and spotless, equipped with a welcoming TV that displays the guest's name. The room also includes branded amenities such as tea and coffee. - Breakfast is quite varied and quickly replenished. The toasted bread with plantain cream is particularly delicious, along with fresh fruit and tasty detox water. Areas for improvement: - The pillows are quite firm, making them feel excessively high when lying down, which can lead to neck pain the following day. - Paper towels should be placed on the tea table rather than in the bathroom. - It would be helpful to add signage directing guests to the restrooms when coming from the swimming pool and beach areas, making it easier for them to locate the facilities. - During group events, the service staff should exhibit more professionalism. They often encourage guests to eat food that appears undercooked or not fully heated, which is inappropriate. - While a welcome sign featuring the guest's name is a thoughtful touch, care must be taken to avoid errors or confusion regarding gender, as this could cause discomfort for the guest.

Tôi rất hài lòng khi ở đây. Khách sạn mới, phòng rất sạch và đều hướng ra biển. Phòng rộng, được trang bị đầy đủ, có cả bàn ủi hơi nước. Khách sạn có nhiều thang máy chia ra hai khu nên không phải chờ lâu. Hồ bơi rộng, có chuẩn bị khăn tắm và có nhân viên cứu hộ túc trực, có áo phao cho em bé và người lớn. Có dịch vụ chèo sub trên cái hồ nhỏ rất chill. Điều ấn tượng nhất là đồ ăn sáng rất ngon và đa dạng, các bạn nhân viên phục vụ rất dễ thương nhiệt tình. Đồ ăn sáng cũng được chia nhiều khu để khách có thể lấy đồ ăn mà ko phải đi xa. Bên cạnh đó, mình có để quên đôi giày ở ks và các bạn nhân viên đã nhiệt tình tìm kiếm và gửi bưu điện về cho mình. Mình rất hài lòng khi ở đây.

Phòng view đẹp hướng ra hồ bơi và biển. Các bạn lễ tân và phục vụ phòng nhiệt tình và vui vẻ. Dịch vụ ổn.