HOTEL MYSTAYS Fuji Onsen Resort

[Tax] Please pay the bathing tax separately (150 yen/person)
Accessible Twin Room is located on 1st floor.
Cancellation policy is different for each rate plans. Please check rate plan details.
In the 7th floor public bath, the property doesn't allow photography, videos, food and beverages, harmful items, diapers. Guests must not be intoxicated, have tattoos, infectious disease, or wear clothes/swimwear.
Room rates with meal plan are not inclusive of children's meals. An extra charge for children's meals will be collected at the property.
The conditions of the housekeeping service vary depending on the length of stay. Please contact the property for more information.
[Allergies]
8 specific ingredients: shrimp, crab, walnuts, wheat, buckwheat, eggs, milk, peanuts 20 similar ingredients: almonds, abalone, squid, salmon roe, orange, cashew nuts, kiwi fruit, beef, sesame, salmon, mackerel, chicken, banana, pork, matsutake mushroom, peach, yam, apple, gelatin
Our hotel hopes that guests with food allergies can enjoy meals with their families and friends, and is taking the following measures.
① We have prepared a list of the 28 specific ingredients on the menu.
② The 8 specific ingredients are displayed on the buffet food card. However, since many types of foods containing the 28 specific ingredients are cooked in the same kitchen, there is no way to avoid the risk of trace contamination. In addition, trace contamination during display is unavoidable in buffet restaurants. Guests with severe food allergies may be asked to bring their own food. Please consult us in advance.
【Notice of Construction of Large Public Baths】

In order to further improve the quality of our services, we will be carrying out construction work on the public baths. In addition, we will change the opening hours of the public baths due to the construction.　

Tuesday, December 17, 2024 and Wednesday, December 18, 2024

5:00 PM to 1:00 AM (Normal business hours: 3:00 PM to 11:00 PM)　

There will be no change in the morning hours (5:00 AM - 10:00 AM).　

If you wish to change or cancel your reservation, please contact the hotel.　

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.　
【Notice of installation of electric vehicle (EV) charging station “TerraCharge”】
A charging station for electric vehicles (EV) called "TerraCharge" has been installed at the property.

・About Terra Charge
This is a charging service for EV/PHEV provided by Terra Motors Co., Ltd.
You can easily register for use from your smartphone in 3 minutes, and complete everything from online to payment.

・Caution
*Since it is also used as a general parking lot, the property does not accept priority reservations or reservations for EV charging.
There may be cases where charging is not possible.

Notice of meal price revision (from April 1, 2025)
Thank you very much for your continued patronage of HOTEL MYSTAYS Mt. Fuji Observation Hot Springs. Due to the soaring prices of ingredients and miscellaneous expenses, we have decided to revise our breakfast prices as follows.

[Change date] From April 1, 2025 (Tuesday) (for stays on March 31, 2025 (Monday))
[Fees] Until March 31, 2025 (Monday)
[Breakfast] Adult: ¥2,200
[Dinner] Adult: ¥4,200
[Breakfast] Children (7 to 12 years old): ¥1,100
[Dinner] Children (7 to 12 years old): ¥2,100
Infant: Free

From Tuesday, April 1, 2025
[Breakfast] Adult: ¥2,420
[Dinner] Adult: ¥6,050
[Breakfast] Children (7 to 12 years old): ¥1,210
[Dinner] Children (7 to 12 years old): ¥3,025
Infant: Free
*Special pricing dates are available for dinner prices only. Please contact us for details. Thank you very much for your support.
|

Special check-in instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The listed breakfast and dinner fees are for guests who stay starting from April 1, 2025. The breakfast fees for guest staying now to March 31, 2025 are JPY 2,200 per adult and JPY 1,100 per child, and the dinner fees are JPY 4,200 per adult. Guests with food allergies should contact this property in advance. This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​ This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Know Before You Go

• Hot springs access available from 3:00 PM to 11:00 PM.
• Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Guests with tattoos are not able to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

• Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1210 for children
• Hosted evening meal: JPY 6050

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Other

• No rollaway/extra beds available
• No cribs (infant beds) available

Pets

• Pets not allowed
• Only service animals are allowed
• Service animals exempt from fees/restrictions

| [Tax] Please pay the bathing tax separately (150 yen/person)
Accessible Twin Room is located on 1st floor.
Cancellation policy is different for each rate plans. Please check rate plan details.
In the 7th floor public bath, the property doesn't allow photography, videos, food and beverages, harmful items, diapers. Guests must not be intoxicated, have tattoos, infectious disease, or wear clothes/swimwear.
Room rates with meal plan are not inclusive of children's meals. An extra charge for children's meals will be collected at the property.
The conditions of the housekeeping service vary depending on the length of stay. Please contact the property for more information.
[Allergies]
8 specific ingredients: shrimp, crab, walnuts, wheat, buckwheat, eggs, milk, peanuts 20 similar ingredients: almonds, abalone, squid, salmon roe, orange, cashew nuts, kiwi fruit, beef, sesame, salmon, mackerel, chicken, banana, pork, matsutake mushroom, peach, yam, apple, gelatin
Our hotel hopes that guests with food allergies can enjoy meals with their families and friends, and is taking the following measures.
① We have prepared a list of the 28 specific ingredients on the menu.
② The 8 specific ingredients are displayed on the buffet food card. However, since many types of foods containing the 28 specific ingredients are cooked in the same kitchen, there is no way to avoid the risk of trace contamination. In addition, trace contamination during display is unavoidable in buffet restaurants. Guests with severe food allergies may be asked to bring their own food. Please consult us in advance.
【Notice of Construction of Large Public Baths】

In order to further improve the quality of our services, we will be carrying out construction work on the public baths. In addition, we will change the opening hours of the public baths due to the construction.　

Tuesday, December 17, 2024 and Wednesday, December 18, 2024

5:00 PM to 1:00 AM (Normal business hours: 3:00 PM to 11:00 PM)　

There will be no change in the morning hours (5:00 AM - 10:00 AM).　

If you wish to change or cancel your reservation, please contact the hotel.　

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.　
【Notice of installation of electric vehicle (EV) charging station “TerraCharge”】
A charging station for electric vehicles (EV) called "TerraCharge" has been installed at the property.

・About Terra Charge
This is a charging service for EV/PHEV provided by Terra Motors Co., Ltd.
You can easily register for use from your smartphone in 3 minutes, and complete everything from online to payment.

・Caution
*Since it is also used as a general parking lot, the property does not accept priority reservations or reservations for EV charging.
There may be cases where charging is not possible.

Notice of meal price revision (from April 1, 2025)
Thank you very much for your continued patronage of HOTEL MYSTAYS Mt. Fuji Observation Hot Springs. Due to the soaring prices of ingredients and miscellaneous expenses, we have decided to revise our breakfast prices as follows.

[Change date] From April 1, 2025 (Tuesday) (for stays on March 31, 2025 (Monday))
[Fees] Until March 31, 2025 (Monday)
[Breakfast] Adult: ¥2,200
[Dinner] Adult: ¥4,200
[Breakfast] Children (7 to 12 years old): ¥1,100
[Dinner] Children (7 to 12 years old): ¥2,100
Infant: Free

From Tuesday, April 1, 2025
[Breakfast] Adult: ¥2,420
[Dinner] Adult: ¥6,050
[Breakfast] Children (7 to 12 years old): ¥1,210
[Dinner] Children (7 to 12 years old): ¥3,025
Infant: Free
*Special pricing dates are available for dinner prices only. Please contact us for details. Thank you very much for your support.
|

Special check-in instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The listed breakfast and dinner fees are for guests who stay starting from April 1, 2025. The breakfast fees for guest staying now to March 31, 2025 are JPY 2,200 per adult and JPY 1,100 per child, and the dinner fees are JPY 4,200 per adult. Guests with food allergies should contact this property in advance. This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​ This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Know Before You Go

• Hot springs access available from 3:00 PM to 11:00 PM.
• Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Guests with tattoos are not able to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

• Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1210 for children
• Hosted evening meal: JPY 6050

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Other

• No rollaway/extra beds available
• No cribs (infant beds) available

Pets

• Pets not allowed
• Only service animals are allowed
• Service animals exempt from fees/restrictions

|