Iberostar Tucan

Trẻ em từ 13 tuổi được xem là người lớn

Trẻ em từ 0-12 tuổi được miễn phí nếu sử dụng giường sẵn có. Quý khách sẽ phải trả thêm phụ phí nếu sử dụng thêm giường phụ.

Credit Card charge INFO:The reservation charge will appear on the credit card statement in the name of: Hotelera Playamar, S.A. of C.V. For more information about the charge for this reservation, please contact the hotel. The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. The same credit card and government-issued ID must be presented upon check-in. Payments are not accepted at the hotel. Reservations that have not been paid for will be canceled before arrival. If an invoice is requested, it will be issued by Hotelera Playamar, S.A. de C.V., based in Mexico.An environmental fee of 32.57 mxn per night per room must be paid upon check-in.The type of bed selected is subject to availability at the hotel. The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions.Guests are required to show a valid ID and credit card upon check-in at the hotel. All special requests are subject to availability and may incur additional costs. It is essential that the primary reservation holder be 18 years or older at the time of check-in at the hotel.Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation.Children policy:From 0 - 2.99 years: BabyFrom 3 - 12.99 years: Child paying child rateFrom 13 years old: Adult RateChild Rates are available in the hotel reservations department.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. |

Special check-in instructions
Front desk staff will greet guests on arrival at the property.

Know Before You Go

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property is professionally cleaned.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Fees

• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

Other

• No rollaway/extra beds available
• No cribs (infant beds) available
• No elevators

Pets

• Pets not allowed

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You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.