Maroma, A Belmond Hotel, Riviera Maya

8.6Rất tốt

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please note that Holiday Policies (Dec 18 - Jan 1) Full prepayment, including tax, required at booking, cancel by 4pm local time 90 days prior to arrival or pay full stay amount plus tax.Renovation work is done from 09:00 to 18:00 daily. The spa is under renovation.Khách cần phải xuất trình giấy tờ tùy thân có ảnh và thẻ tín dụng vào thời điểm nhận phòng. Vui lòng lưu ý tất cả các Yêu cầu Đặc biệt đều tùy thuộc vào tình trạng phòng trống và phụ phí có thể sẽ được tính thêm.

Trẻ em từ 12 tuổi được xem là người lớn

Trẻ em từ 0-11 tuổi được miễn phí nếu sử dụng giường sẵn có. Quý khách sẽ phải trả thêm phụ phí nếu sử dụng thêm giường phụ.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please note that Holiday Policies (Dec 18 - Jan 1) Full prepayment, including tax, required at booking, cancel by 4pm local time 90 days prior to arrival or pay full stay amount plus tax.Renovation work is done from 09:00 to 18:00 daily. The spa is under renovation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. |

Special check-in instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Know Before You Go

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

• Airport shuttle fee: MXN 3200 per vehicle (one-way, maximum occupancy 4)
• Pet deposit: MXN 4000 per stay
• Pet fee: MXN 4000 per pet, per stay
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: MXN 129.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Other

• No elevators
• Car recommended

Pets

• Pets allowed
• Pet maximum weight in kg is5
• Pet maximum weight in lb is11
• Maximum number of pets per room2
• Only service animals are allowed
• Service animals exempt from fees/restrictions

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Belmond Maroma Resort & Spa là sự lựa chọn phổ biến dành cho du khách ở thành phố Puerto Morelos, cho dù du lịch khám phá hay chỉ ghé qua nơi đây. Cho dù là khách đi công tác hay khách đi nghỉ mát đều cảm thấy thoải mái với dịch vụ và tiện nghi tại khách sạn. Với đội ngũ nhân viên luôn phục vụ tận tình, bạn sẽ luôn được chào đón tại Belmond Maroma Resort & Spa. Phòng nghỉ thoải mái đảm bảo mang lại một giấc ngủ ngon, một số phòng được trang bị với máy lạnh, dịch vụ báo thức, bàn, quầy thức ăn nhẹ, ban công. Sử dụng các phòng thể dục, phòng xông hơi, hồ bơi ngoài trời, lặn, spa của khách sạn khiến bạn cảm thấy hài lòng khi lưu lại đây. Cho dù bạn đến Puerto Morelos vì lý do gì, Belmond Maroma Resort & Spa sẽ khiến bạn có cảm giác thân quen như đang ở nhà.