Moon Palace Cancun - All Inclusive

Nếu chỗ nghỉ không thể thu tiền đặt cọc từ thẻ tín dụng của quý khách, chỗ nghỉ sẽ liên hệ trực tiếp với khách để xác nhận thông tin thẻ tín dụng. Nếu không, tiền đặt cọc sẽ được thu khi quý khách đến nhận phòng.Xin lưu ý rằng giá phòng không bao gồm phí dịch vụ đưa đón giữa các nơi nghỉ cùng hệ thống resort Palace. Khách cần phải xuất trình giấy tờ tùy thân có ảnh và thẻ tín dụng vào thời điểm nhận phòng. Vui lòng lưu ý tất cả các Yêu cầu Đặc biệt đều tùy thuộc vào tình trạng phòng trống và phụ phí có thể sẽ được tính thêm.

Trẻ em từ 18 tuổi được xem là người lớn

Trẻ em từ 4-17 tuổi phải sử dụng thêm giường phụ. Quý khách sẽ phải trả thêm phụ phí nếu sử dụng thêm giường phụ.

Trẻ sơ sinh dưới 4 tuổi được miễn phí nếu sử dụng giường sẵn có.

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in.Please note that shuttle service between sister properties of Palace resort is not included. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. |

• Airport shuttle fee: USD 26 per person (roundtrip)
• Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.

Know Before You Go

• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.

Fees

• Airport shuttle fee: USD 26 per person (roundtrip)
• Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Other

• No rollaway/extra beds available
• No cribs (infant beds) available

Pets

• Pets not allowed
• No pets or service animals allowed
• Only service animals are allowed
• Service animals exempt from fees/restrictions