Rossa Palma

8.6Rất tốt

Please note that for the apartment reservations, the cleaning service is carried out every 7 days, you will have to schedule it taking into account that this generates an additional charge.These are the times the restaurant is open:Tuesday - Saturday: 12:00h – 23:00hSundays and bank holidays: 12:00h – 17:00hPlease note breakfast time is from 07:00 to 11:00 hours.Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Vui lòng thông báo trước cho về thời gian đến dự kiến của quý khách. Khách có thể sử dụng ô Yêu cầu Đặc biệt khi đặt phòng hoặc liên lạc trực tiếp với chỗ nghỉ qua các thông tin liên hệ được ghi trong xác nhận đặt phòng.

Trẻ em từ 4 tuổi được xem là người lớn

Trẻ em từ 0-3 tuổi được miễn phí nếu sử dụng giường sẵn có. Quý khách sẽ phải trả thêm phụ phí nếu sử dụng thêm giường phụ.

Please note that for the apartment reservations, the cleaning service is carried out every 7 days, you will have to schedule it taking into account that this generates an additional charge.These are the times the restaurant is open:Tuesday - Saturday: 12:00h – 23:00hSundays and bank holidays: 12:00h – 17:00hPlease note breakfast time is from 07:00 to 11:00 hours.Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. |

Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Know Before You Go

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

• Airport shuttle fee: COP 70000 per vehicle (one-way, maximum occupancy 3)
• Nearby parking fee: COP 20000 per day (269 ft away)
• Pet fee: COP 60000 per accommodation, per stay plus COP 50000 one-time cleaning fee
• Service animals are exempt from fees
• Early check-in fee: 50 percent of room rate (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Other

• No rollaway/extra beds available
• No cribs (infant beds) available
• No elevators

Pets

• Pets allowed
• Pets not allowed
• Only service animals are allowed
• Service animals exempt from fees/restrictions

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You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

• Airport shuttle fee: COP 70000 per vehicle (one-way, maximum occupancy 3)
• Nearby parking fee: COP 20000 per day (269 ft away)
• Pet fee: COP 60000 per accommodation, per stay plus COP 50000 one-time cleaning fee
• Service animals are exempt from fees
• Early check-in fee: 50 percent of room rate (subject to availability)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.