Grand Hyatt Hong Kong

9.0Tuyệt vời

Children from 13 years old will be considered as adults

Children from 3-12 year(s) stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.

Infants under 3 year(s) stay for free if using existing bedding.

In accordance with the guidelines outlined in the draft amendment to the Product Eco-responsibility Ordinance of 2023, Hong Kong hotels will no longer offer complimentary disposable plastic products to guests. For specific inquiries, please consult the official website of the hotel.
Starting from 1 January 2025, Hong Kong will reinstate the Hotel Accommodation Tax (HAT) at a rate of 3%, based on the room rate provided by the property. This may affect your total accommodation costs. We recommend you read the Hotel Accommodation Tax details before booking. For more information, please visit the Hong Kong Inland Revenue Department website (https://www.ird.gov.hk/eng/faq/hatq.htm). " |

Special check-in instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Plateau guestrooms please proceed to the 11th floor upon arrival]. Front desk staff will greet guests on arrival at the property. Guests booked in Plateau room types must check-in at the 11th floor reception. This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Know Before You Go

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Cashless payment methods are available for all transactions.

Fees

• Fee for buffet breakfast: approximately HKD 368 per person
• Airport shuttle fee: HKD 1250 per vehicle (one-way, maximum occupancy 4)
• Valet parking fee: HKD 800 per night (in/out privileges)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Important Notice

• According to the latest regulations of the Government of the Hong Kong Special Administrative Region, starting from 1 January 2025, all hotels in Hong Kong will start to levy a hotel room rental tax of approximately 3%, subject to the exact charges levied by the hotel. Therefore, the hotel may charge extra when you check in, please be aware of this in advance and prepare accordingly. According to the guidelines of Hong Kong Product Eco-responsibility (Amendment) Bill 2023, starting from 2024/4/22, Hong Kong hotels will no longer provide disposable plastic products such as plastic bottled water, toothbrushes, combs, etc. free of charge to their guests. If you have any questions, please refer to the official website of the hotels or enquire the hotels in advance.

Other

• No cribs (infant beds) available
• No elevators

Pets

• Pets not allowed
• Only service animals are allowed
• Service animals exempt from fees/restrictions

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• Fee for buffet breakfast: approximately HKD 368 per person
• Airport shuttle fee: HKD 1250 per vehicle (one-way, maximum occupancy 4)
• Valet parking fee: HKD 800 per night (in/out privileges)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Stop at Grand Hyatt Hong Kong to discover the wonders of Hong Kong. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service. Some of the well-appointed guestrooms feature television LCD/plasma screen, bathroom phone, carpeting, children's high chair, clothes rack. Entertain the hotel's recreational facilities, including hot tub, fitness center, sauna, golf course (on site), outdoor pool. For reliable service and professional staff, Grand Hyatt Hong Kong caters to your needs.