Sheraton Grand Incheon Hotel

- The indoor swimming pool can be accessed once per night for 2 hours upon first-come, first-served reservation.
- Swim caps are compulsory in the indoor swimming pool. Swim caps are not available for rental and caps are not permitted.
- Tubes other than arm tubes and life jackets are not allowed in the indoor swimming pool.
- The indoor swimming pool is available for children 13 years old and younger when accompanied by an adult guardian.
- The 3rd Monday of each month is a regular closing day for the indoor swimming pool.
- Minors under the age of 19 are not permitted to access the Club Lounge.
- The Club Lounge's place and operating hours are subject to change.
- Breakfast for children is not included in the breakfast included rate. Breakfast for children is charged separately at check-in.
- For 3rd guest, extra person fee with KRW 36,300 will be charged and the fee can be paid upon arrival during check-in.
- All 3rd person charges, such as breakfast or Club Lounge access will be charged, and the fee can be paid upon arrival during check-in.
For pet stay, please call 82-32-835-1000 or book Sheraton Petcance package. Room types and availability are limited and reservations are subject to room availability.

Children from 12 years old will be considered as adults

Children from 3-11 year(s) must use an extra bed. If you need an extra bed, it will incur an additional charge.

Infants under 3 year(s) stay for free if using existing bedding.

- The indoor swimming pool can be accessed once per night for 2 hours upon first-come, first-served reservation.
- Swim caps are compulsory in the indoor swimming pool. Swim caps are not available for rental and caps are not permitted.
- Tubes other than arm tubes and life jackets are not allowed in the indoor swimming pool.
- The indoor swimming pool is available for children 13 years old and younger when accompanied by an adult guardian.
- The 3rd Monday of each month is a regular closing day for the indoor swimming pool.
- Minors under the age of 19 are not permitted to access the Club Lounge.
- The Club Lounge's place and operating hours are subject to change.
- Breakfast for children is not included in the breakfast included rate. Breakfast for children is charged separately at check-in.
- For 3rd guest, extra person fee with KRW 36,300 will be charged and the fee can be paid upon arrival during check-in.
- All 3rd person charges, such as breakfast or Club Lounge access will be charged, and the fee can be paid upon arrival during check-in.

In accordance with the local regulations effective March 29, 2024, the property no longer offers complimentary toothbrushes, toothpaste, and razors. Guests can use the paid items available at the mini bar if needed.



Pets allowed for an extra charge of KRW 70000 per pet, per stay, plus a deposit of KRW 300000 per stay. (Pet: Dogs Only)
Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.
Rooms are for 2 guests. Club Lounge is accessible to guests aged19 and above.
The Club Lounge undergoes upgrades Feb 14–Mar 8 and operates in an alternative venue. Happy Hour Sun–Fri is replaced with 1 free minibar/stay a pizza or Korean street food set. |

Special check-in instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Access to the indoor swimming pool is available by reservation only. Guests can use the indoor pool once per night for a maximum of 2 hours per reservation. The pool will be closed on the third Monday of every month. Disposable personal items, such as toothbrush, toothpaste, razors are available at the minibar (surcharge).

Know Before You Go

• Pool access available from 6:30 AM to 9:30 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.

Fees

• Fee for buffet breakfast: approximately KRW 52000 for adults and KRW 26000 for children
• Airport shuttle fee: KRW 132000 per vehicle (one-way, maximum occupancy 3)
• Extended parking fee: KRW 35000 per week
• Pet deposit: KRW 300000 per stay
• Pet fee: KRW 70000 per pet, per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: KRW 36300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Other

• Parking height restrictions apply

Pets

• Pets allowed
• Pets not allowed
• Pet maximum weight in kg is10
• Pet maximum weight in lb is22
• No pets or service animals allowed
• Only dogs are allowed
• Maximum number of pets per room2
• Only service animals are allowed
• Service animals exempt from fees/restrictions

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• Fee for buffet breakfast: approximately KRW 52000 for adults and KRW 26000 for children
• Airport shuttle fee: KRW 120000 per vehicle (one-way, maximum occupancy 3)
• Extended parking fee: KRW 35000 per week
• Pet deposit: KRW 300000 per stay
• Pet fee: KRW 70000 per pet, per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: KRW 36300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.