Hotel Il Duca d'Este

American Express, Visa, Euro/Mastercard, Carte Bleue, Diners Club, JCB, Maestro, Carte Blanche, CartaSi, Other Cards
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box. Please inform Hotel Il Duca d'Este in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

American Express, Visa, Euro/Mastercard, Carte Bleue, Diners Club, JCB, Maestro, Carte Blanche, CartaSi, Other Cards
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. |

Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The hotel restaurant is open from Monday to Thursday only for dinner.

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

• Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
• Airport shuttle fee: EUR 100 per person (one-way)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
• Destination fee: EUR 2.50 per person, per night. This fee does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Other

• No cribs (infant beds) available
• Cash Deposit Required
• Noise-free rooms not guaranteed

Pets

• Pets allowed
• Pets not allowed
• Pet maximum weight in kg is5
• Pet maximum weight in lb is11
• Only dogs are allowed
• Maximum number of pets per room2
• Only service animals are allowed
• Service animals exempt from fees/restrictions