Portrait Milano - Lungarno Collection

Please inform Portrait Milano - Lungarno Collection in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

Children from 4 years old will be considered as adults

Children from 0-3 year(s) stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. |

Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Know Before You Go

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 7:30 AM to 9:30 PM.
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

• Fee for buffet breakfast: approximately EUR 55 per person
• Airport shuttle fee: EUR 250 per vehicle (maximum occupancy 3)
• Covered valet parking fee: EUR 65 per day (in/out privileges)
• Pet fee: EUR 50 per accommodation, per stay
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.
• Spa fee: EUR 40 per person, per night

We have included all charges provided to us by the property.

Pets

• Pets allowed
• Pet maximum weight in kg is20
• Pet maximum weight in lb is44
• Only dogs and cats are allowed
• Only service animals are allowed
• Service animals exempt from fees/restrictions

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 18 years of age.
• Spa fee: EUR 40 per person, per night

We have included all charges provided to us by the property.