Portola Hotel and Spa

All special requests are subject to availability and additional charges may apply.
Guests must provide a photo ID and credit card upon check-in.
Pets are allowed for an additional charge of $58.18 per room, per night. 2 pets per room.
Self-Parking is available and subject to an additional charge of USD 22, with taxes is USD 25.55. Valet Parking is USD 27 with taxes are USD 31.36

The property's Club room is closed permanently.
A valet parking is available and subject to an additional charge USD 31.36 per vehicle per night (inclusive of taxes)
Car parking is available at an additional charge USD 25.55 per vehicle per night (inclusive of taxes)

Children from 18 years old will be considered as adults

Children from 3-17 year(s) stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.

Infants under 3 year(s) stay for free if using existing bedding.

All special requests are subject to availability and additional charges may apply.
Guests must provide a photo ID and credit card upon check-in.
Pets are allowed for an additional charge of $58.18 per room, per night. 2 pets per room.
Self-Parking is available and subject to an additional charge of USD 22, with taxes is USD 25.55. Valet Parking is USD 27 with taxes are USD 31.36

The property's Club room is closed permanently.
A valet parking is available and subject to an additional charge USD 31.36 per vehicle per night (inclusive of taxes)
Car parking is available at an additional charge USD 25.55 per vehicle per night (inclusive of taxes)
PETER BS BREWPUB- Peter Bs will close to the public on Monday February 10. However, the brewery’s beer will still be available at local restaurants including Jacks Monterey. The renovation is expected to be completed in Summer 2025 |

Special check-in instructions
An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Know Before You Go

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 7:00 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

• Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
• Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
• Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
• Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
• Secured self parking fee: USD 29.04 per night (in/out privileges)
• Secured valet parking fee: USD 37.17 per night (in/out privileges)
• Pet deposit: USD 58.18 per night
• Pet fee: USD 58.18 per accommodation, per night (maximum USD 150 per stay)
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

Other

• Parking height restrictions apply
• Noise-free rooms not guaranteed

Pets

• Pets allowed
• Pet maximum weight in kg is68
• Pet maximum weight in lb is150
• Maximum number of pets per room2
• Only service animals are allowed
• Service animals exempt from fees/restrictions

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• Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 5 to 10 for children
• Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
• Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
• Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
• Secured self parking fee: USD 25.55 per night (in/out privileges)
• Secured valet parking fee: USD 31.36 per night (in/out privileges)
• Pet deposit: USD 58.18 per night
• Pet fee: USD 58.18 per accommodation, per night (maximum USD 150 per stay)
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.