Pullman Melbourne on Swanston

8.8Rất tốt

American Express, Visa, Euro/Mastercard, Diners Club, JCB, Australian BankCard
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Children from 12 years old will be considered as adults

Children from 2-11 year(s) stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.

Infants under 2 year(s) stay for free if using existing bedding.

American Express, Visa, Euro/Mastercard, Diners Club, JCB, Australian BankCard
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.
The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures. |

• Fee for cooked-to-order breakfast: approximately AUD 15 to 50 per person
• Valet parking fee: AUD 60 per night
• Nearby parking fee: AUD 24 per night (2133 ft away)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: AUD 60.0 per night
• Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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Special check-in instructions
Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Know Before You Go

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
• Contactless check-in and contactless check-out are available.
• Enhanced food service safety measures are in place.
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Fees

• Fee for cooked-to-order breakfast: approximately AUD 15–50 per person
• Valet parking fee: AUD 60 per night
• Nearby parking fee: AUD 24 per night (2133 ft away)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: AUD 60.0 per night
• Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Other

• No rollaway/extra beds available

Pets

• Pets allowed
• Pets not allowed
• No pets or service animals allowed
• Only dogs are allowed
• Maximum number of pets per room1
• Only service animals are allowed
• Service animals exempt from fees/restrictions
• Pets allowed (no fees)

Located in Melbourne CBD, The Swanston Hotel Grand Mercure is a perfect starting point from which to explore Melbourne. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, 24-hour security, daily housekeeping, wheelchair accessible, 24-hour front desk are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service to ensure a restful night. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, indoor pool. The Swanston Hotel Grand Mercure combines warm hospitality with a lovely ambiance to make your stay in Melbourne unforgettable.