Trải nghiệm - Review - Đánh Giá Khách Sạn Lotte Hà Nội - mới nhất 12/2024

On the 72nd floor! From here, you can enjoy panoramic views of the entire city.

Comfortable and well-maintained rooms featuring private baths and showers. The atmosphere is pleasant, offering a scenic vista with a faint background murmur of the nearby school bell each morning. Conveniently situated above a Lotte mart, ideal for dining and grocery needs.

Lotte Hotel impresses by stocking essentials for Lotte Department Store and offering convenient amenities such as Lotte Mart.

I extend my gratitude to Jimmy Hoang, the Director of Operations, for his professionalism and dedication in serving guests with utmost respect. Despite encountering minor service issues, Jimmy promptly resolved them, showcasing his commitment to excellence. While the hotel's architecture is stunning, it's the dedicated staff that truly elevates it to a 5-star experience. Special thanks to Nhung Le, Thao, and the entire breakfast team for their warm hospitality and outstanding service. I also want to commend Concierge Huy for his invaluable recommendations, which made my 7-day stay in Hanoi truly unforgettable. His professionalism, friendliness, and genuine willingness to assist were remarkable. If I ever return to Hanoi, this is where I'll stay, without hesitation.

Clean, lovely, refreshing, highly suitable

Khách sạn sạch đẹp, vị trí thuận tiện, lần nào nghỉ cũng rất hài lòng . Nhân viên nhanh nhẹn và rất nice🫶

Khách sạn tốt, thương hiệu tốt, tiện di chuyển, nhân viên mytour support đổi ngày nhanh, chăm sóc khách tốt

khách sạn khá đẹp , nhân viên khá nhiệt tình

Very good, sẽ quay lại lần tới

- Nhà hàng ăn sáng siêu bé, phải xếp hàng, tự tìm chỗ - Đang Covid, k phù hợp lắm