Trải nghiệm - Review - Đánh Giá Khách sạn Sea Wonder Đà Nẵng (Sea Wonder Hotel) - mới nhất 7/2024

Nhân viên không chuyên nghiệp, quản lý dạng gia đình. Nhìn tồi tàn, khác xa hình ảnh minh hoạ trên AGODA.

It was 8am and there was almost nothing left for breakfast. I asked for a fried egg and they told me that it was not available. Maybe my face looked serious that time that they came to the kitchen then said there were some left and prepared the pan. My check-in was not smooth, I guess they missed my booking because they could not find my name in their system, and they even did not reply to my online request when my booking was confirmed. A triple room was assigned for me though I informed them that I would travel for honeymoon. Good location if you love the beach and it is quite far from the center I think

Tạm ổn

We booked a room for 4 people with 2 double beds and sea view. But when we checked in the hotel gave us a room with 3 beds with no view and very dirty (dust, hair everywhere). When we claimed about that the receptionist said he had no more room to exchange for us. We will never come back again.

DO NOT BOOK. The room was in awful condition. The lights/power would regularly go out, the lightbulb in the lamp on the nightstand had exploded but not been replaced, the room was terribly damp with mold on the walls, the floors were dirty, one of the glasses had stains and some old food in it, the fan didn't work since the string had been pulled out, the bedsheets and the duvets were dirty and worst of all, both beds were infested with bedbugs! We got a new room on the first floor (the first room was on the 6th floor) and found bedbugs in the beds there as well. When we informed them about the bedbugs they seemed very indifferent, not a single apologetic word was muttered and they were not friendly at all. We ended up having to pay for two out of three nights spent there. Needless to say but I cannot recommend this hotel to anyone and I don't think they understand the seriousness of having bedbugs. Absolute sh*thole of a hotel.