Trải nghiệm - Review - Đánh Giá Khách sạn Frangipani Boutique Đà Nẵng - mới nhất 9/2024

This is a lovely little hotel. Strange to have a swimming pool in reception, but we had a perfectly good stay here. The hotel feels very different to the glitz of Da Nang seafront. Breakfast is great; choose from western or Vietnamese. The breakfast noodles were delicious. The staff are helpful and booked taxis /trips for us. We got our laundry done here for $3 per kg - it was the greatest laundry we’ve had in SE Asia. Even our knickers were ironed and folded. I didn’t know that was a thing I appreciated!

Tuyệt vời quá, khách sạn đẹp, sạch sẽ, check in tuyệt vời

Everything is perfect - Clean - Comfortable - Nice staffs and so helpful

I checked in late around 9:30PM. My first amazing impressions are that staff were polite and the air con was turned on before I entered the room. The room was clean and very organized. So many good points the hotel gave me in the first place. But the options for breakfast are a few. Just My Quang (noodle) and omelette served with sausage and mushroom. Things happened when I checked out early at 9:00AM on the next day. They gave me a very affirmative statement that the pair of slippers were not free of charge, that they already checked and saw only one pair of slippers in my room. WOW!!! I told them to check the room again. The other girl rechecked and came down and told they all were there in the room. "Do I look like a thief trying to leave the hotel early just because of slippers?" I thought to my self. Did you treat your guest like that? Wow, I felt insulted. And I got an apology that the guests usually took them. Double check before you want to insult your guests, PLEASE!

I live in Vietnam and travel often in the Country. The Frangipani hotel building , the location, the rooms etc are all very nice but they don't really stand out from the many other offers in this market. What is remarkably noticeable about this place is the fact that the owner and the staff do understand that good service makes a great difference. One can not take that as a given in Vietnam. I will definitely come back.