Trải nghiệm - Review - Đánh Giá Khách Sạn Mercure Hanoi La Gare - mới nhất 7/2024

Hoa was incredibly friendly and made me feel completely at ease. The hotel was spotless and the food was excellent. I highly recommend it 👊🏾

During my stay at Mecure Hotel, Chung provided exceptional service. I highly recommend this hotel to everyone.

Exceptional service and performance were delivered by Linh, Minh, and the Kitchen team, embodying the warm hospitality of Vietnam.

Ideal location with great neighborhoods. All staff are friendly and attentive. Highly recommended.

I wasn't staying there; it was fate. A month ago, we were trying to complete paperwork for a Thai visa. My husband and I visited the Thai Embassy every day, sometimes two or three times, each time encountering different requirements. We discovered a computer at the Mercure Hotel where we spent long periods buying flights, booking hotels in Thailand, and dealing with our bank in Colombia, which had blocked all our accounts. It was a series of frustrating situations, leading to an anxiety crisis for me. The staff in the lobby were incredibly kind, generous, and helpful. When I was in tears, their simple gesture of providing Kleenex and water, along with their supportive question, 'How can we help you?' spoke volumes about the quality of people at the Mercure Hanoi Hotel. So, THANK YOU SO MUCH!!!! We will never forget the support we received during those moments. Just a glass of water and a positive attitude can change everything.

Vị trí khách sạn nằm ở trung tâm nhưng lại không bị ảnh hưởng bởi tiếng ồn của thành phố. Điểm tâm sáng ngon và có nhiều lựa chọn. Nhân viên lễ tân rất thân thiện dễ thương, họ luôn mỉm cười rạng rỡ với khách hàng. Tôi rất hài lòng dịch vụ nơi đây. Cảm ơn mọi người và tôi sẽ quay lại đây lần nữa.

Khách sạn nằm ở vị trí rất tốt để đi lại ở Hà Nội. Nhân viên ở quầy lễ tân luôn thể hiện tác phong chuyên nghiệp và luôn sẵn sàng hỗ trợ Phòng sạch sẽ, ấm cúng và thoải mái. Nhân viên nhà hàng cũng rất chu đáo. Tôi nhất định sẽ ở lại lần sau.