Trải nghiệm - Review - Đánh Giá Khách sạn Sapa Freesia - mới nhất 10/2025

Everything is great, except for the ten-minute stroll downtown.

Exceptional experience, from the warm welcome to the quality of the room... and what incredible service!! They went above and beyond... accommodating late check-out, providing a motorcycle, with smiles and kindness throughout. In addition, we were changing hotels. The staff, especially the ladies, were exceptional. A must-visit, truly worth the detour.

The hotel is situated a bit far from downtown but provides taxi services at regular rates. The facilities are modern and impeccably clean. The rooms are well-maintained and cleaned thoroughly. The staff is friendly and accommodating. Breakfast options are decent. For convenient transportation, taking a bus like Sapa Express is recommended. Check-in and check-out times offer some flexibility. Overall, it's a great experience.

Excellent

Outstanding receptionist service. He assisted us in booking a taxi and purchasing tickets for the Rong May Glass Bridge online. I would recommend this place if you are arriving from Hanoi via Sapa Express buses, as the hotel is just a minute's walk from the drop-off point.

Vị trí thuận tiện gần thiền viện trúc lâm và bờ hồ sapa. Không biết do sương hay do ks giặt ko kịp khô mà thấy hơi có mùi ẩm. Nhân viên thân thiệt và nhiệt tình

Very friendly and English speaking receptionist. He helped us book a taxi and tickets for Rong May Glass Bridge online. Would recommend if u are traveling to Sapa on Sapa Express bus as the drop off point is only a minute walk away from the hotel.

Lokasi ok. Breakfast menunya bervariasi tapi rasa biasa saja. Handuknya ada noda hitam banyak sekali seperti handuk bekas buat pakai keset kaki

Vị trí cách trung tâm khoảng 1km, phòng cách âm kém, nhà hàng phục vụ bữa tối rất lâu. Bãi đỗ xe rộng rãi, hồ bơi nhỏ vừa đủ dùng cho khách thư giãn.

The hotel is pretty old and needs some up keep… the room smells a bit like mold,.. the layout of the bathroom is bizarre and I think because of that, mold grows. There was a lipstick stain on one of the glasses in there. The sheets had an odd smell as well. We opened the window to let air in but of course outside smells too but our floor was 5th floor which helped. There’s a bar next door so it was hard to sleep the couple of nights we were there. They should get rid of that bar if people want to sleep at the hotel. The dinner was alright, but we ended up having dinner on our own the next night even though it was included in our reservation I made through my main hotel in Hanoi. The breakfast buffet is decent. We liked the pho and then these donuts they had not the ones with the bean inside, a different type. Not sure what it’s called but they’re small puffy rectangles so good. Only two staff spoke decent English especially this one girl with short hair. She was relatively helpful. Our tours were confusing but they set up a driver for us to go to Moana. It wasn’t my choice to stay here it was part of the tour package I booked with my hotel in Hanoi. I recommend staying at a 5 star hotel if this place is considered a 4 star hotel. Somewhere cleaner. We had a small silver tail bug on our bed as well…