Trải nghiệm - Review - Đánh Giá Khách sạn Chapa Dew Boutique - mới nhất 10/2024

Some rooms have undesirable views despite good service; other rooms are fine, but the elevator doesn't reach the 6th floor.

A 3-star hotel nestled in the heart of Cau May street offers a peaceful ambiance and excellent value for money. Although the breakfast doesn't quite match up to 3-star standards, the recently refurbished rooms are spotlessly clean with reliable electricity, water, and highly effective air conditioning. The staff is notably professional and warmly attentive to guests' needs. The hotel features a small car park that accommodates approximately 4 cars, which can be challenging to maneuver. Guests traveling by car are advised to notify the hotel in advance to secure parking arrangements. (Photo view from behind the hotel)

Service was good, but unfortunately the view wasn't as beautiful as expected!

The hotel offers a stunning view, and the breakfast perfectly suits our family. The hostess and receptionist are friendly, cheerful, and very helpful. Despite the noon check-out time, I was delighted to let my family rest until noon and keep our belongings until after 5 pm, as we didn't return until 6 pm. The location is excellent, near the stone church with convenient dining and entertainment options. Our family is thrilled because we had a fantastic trip.

The hotel is clean, with friendly and efficient staff who are quick and responsive.

조식이 괜찮았으며 주변 조용하고 객실 깨끗합니다. 발코니에서 흡연가능하여 굿

There were 8 of us in the group. All of us were given a room on the 6th floor that has no elevator. I explained nicely to the hotel receptionist (on duty on 31 Aug 24, 4pm, her name started with T) that I injured my leg and would like to have a room on elevator floor. She said NO and refuse to change it at all without explanation. She just asked me to try. Given no choice, I dragged my injured leg up the stairs to the 6th floor after the elevator stopped on the 5th floor. The room was average but clean, the view from the balcony was laundry from the adjacent building. I didn’t really mind the view since I can close the curtains to shut the horrible sight off. Importantly, I figured out that I can’t be climbing the stairs again to prevent aggravating my injury. I went down to the reception to request for a change of room. The same receptionist argued rudely back that I didn’t reject the room earlier. I was shocked! Then reluctantly she gave me the key to a room on the elevator floor and asked me to move the luggages myself! I am sharing this to alert travellers considering this hotel to be aware that the elevator doesn’t serve every floor and Deluxe with Balcony may not have a view you like. Finally, I would not conclude that one poor customer focus receptionist reflects the whole hotel management style, just to be fair. I just counted myself unlucky to have met that receptionist.

Điểm trừ: Mình đặt 4P 2 giường đơn khu A, đến ngày đi thì my tour báo do nhầm lẫn nên ks không xếp đủ phòng cho mình, sẽ chuyển cho 1P khu A và 2P khu B rộng hơn. Đến nơi mới biết khu B là khu nhà cũ, diện tích không rộng hơn khu A, đã vậy không có thang máy, leo tận 5 tầng không muốn đi lần 2 nữa. Điểm cộng: nhân viên nhiệt tình. Đồ ăn ngon, giá hợp lý.

Khách sạn tốt, ở khu trung tâm, gần tất các nơi vui chơi, ăn uống. phòng chất lượng ổn so với mặt bằng giá sapa

Great hotel in Sapa We had our holiday in hotel and hotel's reception organised 1 day trekking for us It was fantastic and so much fun... !! So i would like to recomment this hotel to everyone if you have time to ome to Sapa Tks all