Trải nghiệm - Review - Đánh Giá The Shells Resort & Spa Phú Quốc - mới nhất 12/2025

Lovely location with stunning views and a great central position. The staff are welcoming, and although the restaurant serves delicious food, it is on the pricey side. However, there are a few suggestions for improvement that guests have noted... 1. The breakfast options could be more varied and changed frequently; after a 4-day stay, it starts to feel repetitive. 2. The resort needs to better maintain its beach; during my visit, I noticed a lot of litter, and I even pitched in to help clean some of it up. 3. They should consider hiring additional buggy drivers as the average wait time is around 3 minutes. Overall, it's a fantastic resort and I would recommend spending time here.

The hotel rooms are lovely and the service is absolutely wonderful. The staff members are extremely friendly and accommodating. Upon arrival at the airport, the resort provides comprehensive transport services. There is a 24/7 electric vehicle available for exploring the resort grounds. For those undecided on a resort in Phu Quoc, booking here is a must. The hotel rooms are stunning and the service remains excellent. The staff are incredibly warm and welcoming. Upon arrival at the airport, the resort also offers complete transportation services. A 24/7 electric car is available for navigating the resort. Anyone who hasn't settled on a resort in Phu Quoc should consider booking here. The hotel rooms are beautiful and the service was outstanding. The staff are exceptionally friendly and hospitable. Upon arrival at the airport, the resort ensures seamless transportation services. There is a 24/7 tram available for getting around the resort. Those who haven't yet chosen a resort in Phu Quoc should definitely make a reservation here.

There were a few ants in the room, but I would highly recommend it to those who don't mind. However, due to its remote location, you will always need to use Grab, though it's ideal if you plan to use a scooter. Scooters rented within the resort are pricier than market rates, and their condition is notably poorer. For a better experience, consider renting a motorcycle elsewhere if time allows. Conversely, for light use, resort rentals are convenient and preferable in many aspects.

Heartfelt thanks to the booking team (Uyen) when she found out that my family's ferry was canceled, she flexibly supported my family to get to The Shells in the best possible way. The time I booked a room was September 2, 2023 (everyone also knows that because of the storm, the ferry had to cancel trips continuously for 5 days), during that time, because I really wanted to go to PQ, I decided to stay in Ha Tien. Continuously waiting for news of the ferry, and the result is still not being able to go to work on the family's holiday. A small joy is meeting Uyen, who helped me change the date many times a month (she works enthusiastically with Agoda to reduce the work when dealing with me - meaning I only need to email Agoda 2 words). "Agree" is everything). Unfortunately, in the end, my family still couldn't go to PQ to stay at Ksan. I have introduced my colleagues and friends about the hotel behaving very very well, and... I hope my family will have a chance to visit PQ again, at that time they will definitely book my hotel. HIGHLY RECOMMENDED 👏👏👏

I had an amazing time! The accommodations were lovely, the staff was friendly, and the swimming pool and pool bar were fantastic. Although it was a bit far from other restaurants, getting a Grab taxi was convenient, and taxis were readily available in the lobby, so it wasn't inconvenient at all. Breakfast was delicious, and I enjoyed both lunch and dinner. While a bit pricier, the food was excellent and the service very welcoming. The private beach was smaller than expected but perfect for kayaking, photography, and relaxation. Despite visiting during the rainy season by the sea, the weather changed rapidly, yet it didn't deter me from swimming. The staff's dedication was exceptional, setting up parasols and sunbeds at sunrise, promptly closing them during rain showers, and reopening them when the weather cleared, multiple times a day. Their work ethic was truly impressive! On my departure day, I checked out early and took an extra swim before catching the free shuttle to the airport. It was a perfect way to wrap up my stay!

Gia đình tôi đã có 1 chuyến nghỉ dưỡng hoàn hảo tại The Shells, chắc chắn sẽ quay lại khi đến Phú Quốc và sẽ giới thiệu cho bạn bè, người thân, đối tác !

環境很美，適合度假

適合休閑度假

我的老天奶，太喜歡這個酒店了，漂亮，去的時候人很少，服務很周到，睜眼就是彩虹🌈

海邊躺平生活