Trải nghiệm - Review - Đánh Giá Vinh Loc Hotel - mới nhất 9/2024

Good location, dirty

What can I possibly say to describe this place? Well, first of all, I must say that they've obviously spent a ton of money aimed at building a first-class luxurious property. Then, just as obviously, ran out of money before the place was ready for occupancy. More on that later. The second important feature of this hotel is that it is in the middle of nowhere. Distance to the nearest food stall, along a desolate and totally unoccupied road: 3 km. To the Lao Cai train station: 8 km. (The hotel management claims distance to city center: 0.1 km). To go anywhere, you have to have the front desk call a taxi. (Management claims that there is a shuttle service; there is none). The two of us, not surprisingly, were evidently the only customers. Management claims that there is a restaurant on premises. There is a restaurant building, with tables and chairs all set up for 96 diners. But there is no food whatsoever - they even had to send out to get our breakfast (an excellent pho). There is even a karaoke bar on the premises, but thankfully, no customers at all, and peacefully silent. The room we had was nice, but not quite finished. In three places, wiring evidently intended for wall sconces is jutting out of the wall, but no fixtures are installed. At several places, wallpaper is peeling from the wall, but not repaired. No soap was in the bathroom dispenser. On the plus side, there was high-pressure hot water, good views, and tastefully decorated rooms. Fast elevator. Lots of electrical outlets. Good AC and fridge. Good selection of channels on the TV. Good high-speed WIFI in the room and lobby. The few employees on duty seemed genuinely embarrassed by the shortcomings of the place. To Management, if you read this: I would return, and maybe other customers would too, if you: 1 . Cut your prices in half 2. Provide complimentary shuttle service every half hour to and from the Railway Station 3. Finish the rooms, and keep them in good repair 4. Open the restaurant and provide at least a small selection of food for your customers.