Trải nghiệm - Review - Đánh Giá Khách Sạn Best Western Premier Sapphire Hạ Long - mới nhất 6/2025

Excellent hotel with very friendly staff. The location is a bit distant from the main shops.

I have been staying at BWPS for 2 years now and have booked 5 trips to Ha Long. Personally, here are my thoughts: 1. The exterior landscape remains unchanged since the first day. 2. The interior landscape, such as the lobby, remains clean and polite, maintaining service quality. 3. The parking garage still has a drawback: the smell isn't quite good and hasn't been addressed yet. 4. The rooms are still standard, clean, and well-organized with sanitary facilities and bathrooms still very clean, which I appreciate the most. There are no water stains and all equipment meets the highest quality standards. In general, according to 5-star standards, there are always basic criteria, and the key is to consistently maintain quality.

The room was clean, well-ventilated, and had a nice view.

Thank you to the hotel for providing me with a wonderful experience ❤️❤️❤️ The hotel is extremely beautiful and luxurious, and the food is delicious 🤤 The service staff is very attentive and enthusiastic ❤️ I will definitely come back often 🥰

Exceptional staff, welcoming, supportive, and possessing outstanding language proficiency (English). Somewhat off the beaten path in a tranquil neighborhood.

đẹp ……

Khách sạn đẹp, sạch, có chỗ đỗ xe. Phòng ốc đẹp, sạch sẽ, độ cách âm ổn. Nhân viên khách sạn nhiệt tình, lịch sự, nhẹ nhàng, thân thiện. Tầng 1 có bể bơi ngoài trời và trong nhà, có khu vui chơi cho trẻ em. Khu vực sảnh rộng rãi. Khách sạn nằm gần vincom Hạ Long, gần chợ Hạ Long, nhiều địa điểm ăn uống. Nếu có dịp sẽ quay lại lần sau.

酒店不錯，住的家庭房，離sunwell也很近，住着很安靜。

房間雖然不大，但是乾淨，灣景視野無敵。前台服務人員素質高且服務很好，特別是一位高個子的帥哥，英文流利，記憶力超好，我們入住後，出門晚餐後回酒店前台預訂早餐的時候，他能清楚的記得我們的房間號，我老公後面進入酒店再次詢問早餐的時候，他告知他我已經預訂過了。前台給我們推薦了一家本地人愛去的餐廳，且幫我們預訂了座位和出租車，這家餐廳不論是環境還是味道都非常棒，我們很滿意。酒店服務很好，服務人員很專業，強烈推薦。

真的真的非常好，職員全部都很有禮貌，而且使用了兩次room service，食物也很好吃，即使是深夜他們仍然很有耐性跟禮貌，但很抱歉的是之後我們才知道越南這邊有小費文化，所以之前遇到的職員都沒有給希望他們不會介意😭🙏🏻所有人都很友善！！ 衛生程度非常高，我本來容易皮膚敏感，但這幾天都十分舒適滿意。露台也很舒服（唯一的缺點是露台的排氣位會覺得有點熱），風景對著下龍灣很美，床睡得很舒適，每一天都睡到不想起床😂有機會再去下龍市一定會再選擇到Sapphire