Review of Bai Dinh Resort in Ninh Binh
Our stay at this resort was absolutely delightful. We were seeking a clean, contemporary place to lodge for a few nights while exploring Ninh Binh. We researched extensively around Tam Coc but couldn’t find anything that met our criteria of cleanliness, hygiene, and modernity. Finally, we discovered Bai Dinh Resort - although it's distant from Tam Coc and most of the sightseeing spots we intended to visit, it proved to be a wonderful sanctuary for us during our trip! A few highlights that impressed us:- STAFF: The staff here is exceptional. They are fluent in English, communication was clear, patient, and understanding. They were proactive, polite, and quite possibly the best staff we’ve encountered throughout Vietnam. Thai, whom we believe manages the property, was always present and available to answer questions and accommodate requests via WhatsApp. He runs a highly professional operation and even arranged safe and clean taxis for us to navigate Ninh Binh, which was especially helpful since Grab is less popular in Vietnam. Although we did manage to get a Grab from Tam Coc to the hotel once, in case you prefer that option. Kimmie was also wonderful - incredibly caring, enjoyable to converse with, and quick to respond to our needs! There was another gentleman at the front desk (whose name we unfortunately do not recall) who was equally helpful during our check-in process. All staff members spoke excellent English, ensuring our needs were met seamlessly during our stay. We also experienced a minor shower leak, which they promptly addressed.- ROOMS: The rooms were impeccably clean. Sheets and towels were changed daily, and everything was spotless. The bathroom was modern, clean, and nicely finished. They also offered a reasonably priced mini-fridge, catering well to Western travelers. Glass-bottled drinking water was provided daily.- FOOD: The onsite restaurant was convenient, considering the resort’s location isn't within walking distance of other restaurants or cafes. While its location may feel somewhat isolated, the restaurant offers a diverse menu including vegan and vegetarian options for my wife, as well as Western and Asian cuisine. Despite our sensitive American stomachs (haha 😂), we never fell ill from eating cooked food at the restaurant or during breakfast, which was a major relief for us.- PROPERTY: The resort grounds, though small, were beautiful. There was a serene Zen garden and a pool that the staff continuously maintained. Since we visited mid-week and there weren’t many guests, we didn’t see anyone using these facilities, but the staff diligently cleaned leaves and debris from the natural trees, enhancing the tranquil atmosphere. Thai and the staff also arranged our return travel to Hanoi, starting with a local cab to a limousine shuttle with other travelers heading to Hanoi. This arrangement spared us the hassle of organizing it ourselves. Some minor considerations:- The resort is more than a 30-minute drive from Tam Coc and other popular sights, so this distance should be kept in mind. If you expect to walk or bike to sights (aside from Bai Dinh Pagoda), this may not be the ideal choice. However, if you seek a safe, serene location that offers quick car access to sightseeing spots, it’s perfect! One day, we took a Grab cab from Tam Coc, but the resort wasn’t accurately marked on the app’s map. Note that there’s another resort named “Bai Minh Riverside Hotel” with a similar name but located far away, so take care not to select it accidentally. Simply compare the map with Google to ensure you pinpoint the correct location. We would gladly return to this resort in the future!


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